Dave Is this of any use
http://www-1.ibm.com/support/docview.wss?uid=swg21215383 Leigh -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of David McClelland Sent: 23 February 2007 14:04 To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] TSM BA WebClient fails to launch Hi Guys, I'm at a bit of a loss here - has anyone come across something similar to this, or might be able to point me in the direction of some further investigation? Problem statement: When attempting to launch the TSM Backup-Archive Web Client for a given client in a web browser it fails to launch - the error that I see in IE (6.0.3790) is 'exception: java.lang.NumberFormatException: For input string "". ' . The dsmcad on the client (Solaris 5.8 SPARC TSM BA Client 5.3.4.4) is running, and the dsmwebcl.log shows the session starting ('23-02-2007 13:54:23 (dsmcad) ANS3006I Processing request for the TSM Web Client (xx.xx.xx.xx).' but nothing more. The dsmerror.log reveals the cryptic '23-02-2007 13:54:24 -->>cdLocalToUcs converter does not exist!'. # java -version java version "1.4.2_04" Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_04-b05) Java HotSpot(TM) Client VM (build 1.4.2_04-b05, mixed mode) Further info: The same web browser from the same host works absolutely fine to launch the TSM BA Web Client for other clients which are as far as I can tell almost identical (from the same build image, same OS level, same Java version, same TSM BA client version, same $PATH and other env settings). I'm a little at a loss and I don't quite know where to look next - Googles on strings such as 'cdLocalToUcs' and ''exception: java.lang.NumberFormatException: For input string "". ' have yielded either nothing or nothing that I can understand! Any clues or further (probably Java) logfiles I should be looking for? Many Thanks, David McClelland London, UK This email was sent to you by Reuters, the global news and information company. To find out more about Reuters visit www.about.reuters.com Any views expressed in this message are those of the individual sender, except where the sender specifically states them to be the views of Reuters Limited. Reuters Limited is part of the Reuters Group of companies, of which Reuters Group PLC is the ultimate parent company. Reuters Group PLC - Registered office address: The Reuters Building, South Colonnade, Canary Wharf, London E14 5EP, United Kingdom Registered No: 3296375 Registered in England and Wales