Hi there, Previously the backup ran successfully until we change the active server to passive server on 25 May. Since then we receive intermittent backup unsuccessful due to ANS1315E RC15 Unexpected Retry request" and had made the tape status change to unavailable.The paths were define correctly as there was no problem with the backup only after 25 May.
Thanks, Regards, Zareyna Salim -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of William Boyer Sent: Wednesday, June 13, 2007 8:32 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] ANR8355E-I/O error has brought the tape from Read Write to Unavailable Doing a HELP 8355 from the TSM admin command line gives a suggestion that the PATH statements do not correctly point to the right drive(s). Possibly the DEVICE= specified in the PATH isn't the correct DRIVE of the ELEMENT= you specified. Most libraries and TSM today support the ELEMENT=AUTODETECT for the DEFINE DRIVE command. Then the element is determined whtn the DEF PATH is issued. Bill Boyer "Some days you're the bug, some days you're the windshield" - ?? -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of zareyna salim Sent: Wednesday, June 13, 2007 8:18 AM To: ADSM-L@VM.MARIST.EDU Subject: ANR8355E-I/O error has brought the tape from Read Write to Unavailable Hi all, I encountered an error on the tape while doing a TDP for Exchange backup. The error was "ANR 8355E I/O error reading label for volume A000122". After the unsuccessful backup finished, some of the tapes that were mount during the backup has changed from "readwrite" to "unavailable". I have update all the unavailable tape to read write status and run the back up but still I encountered the ANR8355E error and the tapes again change the status to unavailable. This issue happened last 3 days, when I received an intermittent unsuccessful backup of TDP for Exchange due to error "ANS1315E (RC15) Unexpected Retry request". It has brought me to check the volume for the storage pool and found that some of tapes were in "unavailable and read only" status. After I updated the status and ran again the backup the above issue occurred. Version of : TSM 5.2.9 on AIX version 5.2 Client on Windows Server 2003 Ent Edition SP2 Storage Agent 5.2.9 TSM for Mail 5.2.1.0 TSM API 5.2.5 Tape library IBM ULT3580-TD2 SCSI Sequential device with driver version 6.0.4.2 The issue above is only happen on one client. Others client backup work successfully. Appreciate your help. Thanks, Regards, Zareyna Salim No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.472 / Virus Database: 269.8.15/847 - Release Date: 6/12/2007 9:42 PM No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.472 / Virus Database: 269.8.15/847 - Release Date: 6/12/2007 9:42 PM No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.472 / Virus Database: 269.8.15/847 - Release Date: 6/12/2007 9:42 PM