Mark, As said, check your paths. The error says: - there is no tape in this drive (mixed up elements nummers, tape is put in one drive, windows opens another one); - tape is in the correct drive, but TSM is unable to communicatie with the drive (driver issue, firmware issues, other connection issues).
Checking drive things on windows with: - ITSM device manager (serial number/ \\.\tapeX mapping - communication with the drive via lbtest/mttest.exe utils (part of tsm install) - and anything else you can find to make shure things are happening as you think they are :) Mounts are performed by the library manager, communication is done from the library client. Because your tape is mounted on the library manager doesn't mean the library client is able to connect and talk to this drive. Regards, Karel Bos -----Original Message----- From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Mark Stapleton Sent: donderdag 2 oktober 2008 18:27 To: ADSM-L@VM.MARIST.EDU Subject: Re: Library manager/library conundrum From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of Remco Post > do you have the paths for the library client configured correctly on > the library manager? Are the paths up? Al SAN ports enabled on the > library client? As I said, the client's request for a tape mount is honored by the manager, and it appears that the client gets an acknowledgement that the tape is mounted, because it tries to talk to the tape volume. That's when we get the ANR8779E Unable to open drive \\.\tape4, error number=123 error. -- Mark Stapleton ([EMAIL PROTECTED]) CDW Berbee System engineer 7145 Boone Avenue North, Suite 140 Brooklyn Park MN 55428-1511 763-592-5963 www.berbee.com