Hi Richard, Windows System Account have no Network access to any network share (CIFS/NFS), it can only access to local attached devices. If you start dsmserv.exe via command when you are logging as Administrator, the DD530 will work fine. But if you start dsmserv.exe as a service it will fail again. My suggestion is that you change the "TSM Server1" service to use a Domain Admin Account. But make sure that Domain Admin account has read/write access to your DD530.
If your TSM Server is a Stand-alone machine without any access to the domain. Then make sure you have a similar account on the DD530, You need to use the same username and password. But make sure you always use URL and not drive letters. Best Regards Christian Svensson Cell: +46-70-325 1577 E-mail: [EMAIL PROTECTED] Skype: cristie.christian.svensson ________________________________________ Från: ADSM: Dist Stor Manager [EMAIL PROTECTED] för Wanda Prather [EMAIL PROTECTED] Skickat: den 21 november 2008 14:54 Till: ADSM-L@VM.MARIST.EDU Ämne: Re: DataDomain problems When you do the mapping, it's done with the rights you are logged in with (Administrator). The system account doesn't have the same rights (in fact it usually has NO rights to use network resources) and that is the account the TSM server service is using. Go to Windows Services, look at the Properties of the TSM server service. Change its logon to an account that has rights to the shares you need to access, the restart the service. On Fri, Nov 21, 2008 at 8:29 AM, Richard van Denzel <[EMAIL PROTECTED]>wrote: > Then it's still which account where? I'm using Administrator under Windows > and map the share with sysadmin from the DD530. > > Met vriendelijke groet, with kind regards, > > Richard van Denzel. > > ________________________________ > > From: ADSM: Dist Stor Manager on behalf of Henrik Vahlstedt > Sent: Fri 11/21/2008 1:06 PM > To: ADSM-L@VM.MARIST.EDU > Subject: Re: [ADSM-L] DataDomain problems > > > > I still belive it is an account, premission issue. > > -H. > > -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of > Richard van Denzel > Sent: den 21 november 2008 12:49 > To: ADSM-L@VM.MARIST.EDU > Subject: Re: [ADSM-L] DataDomain problems > > Yes we are running as local Administrator for the server. > > We can map the share to a drive letter (we used K:) and we are then able > to create maps/folders and/or files on the share. > > Met vriendelijke groet, with kind regards, > > Richard van Denzel. > -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of > Henrik Vahlstedt > Sent: 21 November 2008 11:38 > To: ADSM-L@VM.MARIST.EDU > Subject: Re: [ADSM-L] DataDomain problems > > We use UNC names when we use Datadomain. > > Msg=8971 says "The server attempted to validate that the directory was > accessible" > > If TSM server runs under Local System account, doeas Local system have > access rights to the DD share? Test to run define devclass when TSM > server is running undere your admin account. > > > //Henrik > > > > -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:[EMAIL PROTECTED] On Behalf Of > Richard van Denzel > Sent: den 21 november 2008 11:14 > To: ADSM-L@VM.MARIST.EDU > Subject: [ADSM-L] DataDomain problems > > Hi All, > > > > I'm trying to add a DataDomain DD530 (running DDR 4.5.2.5-76716) to a > Windows (2003 SP2) TSM Server (5.5.1.0). I can add a CIFS share from the > DD530 without problems and also create maps/folders and files on it from > Windows. > > > > When I issue the following command from TSM: > > > > DEF DEVC DD_CLASS DEVT=FILE MAXCAP=200G DIR=K:\DDPool (K: being the > mapped CIFS share) > > > > I get the following error: > > > > ANR8971E Unable to validate the directory name K:\DDPOOL for DEFINE > DEVCLASS command. > > ANR8366E Define Devclass: Invalid value for DIRECTORY parameter. > > > > I also tried the UNC path (\\DD530\backup\DDPool > <file:///\\DD530\backup\DDPool <file://dd530/backup/DDPool> > ) instead, > but with the same results. > > > > I can use local disks from the TSM Server just fine for the FILE class > (e.g. like C: or D:). > > > > Met vriendelijke groet, with kind regards, > > > > Richard van Denzel > > > > > ------------------------------------------------------------------- > The information contained in this message may be CONFIDENTIAL and is > intended for the addressee only. Any unauthorised use, dissemination of > the information or copying of this message is prohibited. If you are not > the addressee, please notify the sender immediately by return e-mail and > delete this message. > Thank you. > > > ------------------------------------------------------------------- > The information contained in this message may be CONFIDENTIAL and is > intended for the addressee only. Any unauthorised use, dissemination of the > information or copying of this message is prohibited. If you are not the > addressee, please notify the sender immediately by return e-mail and delete > this message. > Thank you. >
