According to the IBM Technote located here: Windows 2003 Volume Shadow Copy Service (VSS) Hotfixes for Systemstate Backup
http://www-01.ibm.com/support/docview.wss?rs=203&context=SW000&dc=DA410& dc=DA450&dc=DA430&dc=DA440&dc=D600&dc=D700&dc=DB510&dc=DB520&dc=D800&dc= D900&dc=DA900&dc=DA800&dc=DB540&dc=DB400&dc=DB560&dc=DB530&dc=DA600&dc=D B550&dc=D100&dc=DA420&dc=DA460&dc=DB300&dc=DA470&dc=DA480&dc=DB100&dc=DA 4A10&dc=DA4A20&dc=DA700&dc=DA4A30&dc=DA400&dc=DA100&dc=DA500&dc=D200&dc= DB700&dc=DB600&q1=windows+2003+vss+hotfixes+systemstate&uid=swg21242128& loc=en_US&cs=UTF-8&lang=all These two fixes are VSS fixes necessary for TSM. Subsequent to Win2k3 SP2, Microsoft has provided VSS Post SP2 fix packages: KBASE# FIX # -------------- 940349 unknown 934016 unknown Note: This is a COM+ rollup package required for VSS The Technote implies that 934016 is required. However, on Microsoft's site, the KB link http://support.microsoft.com/kb/934016 says: A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. Which one is "right"-- do I apply 934016 because IBM says it's required or do I wait until a production server experiences the specific problem? (Andy??) thanks! lisa