How do you mount and run the backup? Error 997 is typical for an application if it tries to access a (cluster) resource, before the resource is fully initialized. Anyway, upgrade your client to 5.5.2.x since y.z.0.0 versions always have been unreliable.
//Henrik -----Original Message----- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Yudi Darmadi Sent: den 9 juni 2009 12:52 To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] ANS9999E - Network Backup Dear TSM'ers, I got this error message from a Windows 2008 Client, with TSM 5.5.0.0. I back up a mounting drive from another machine to this server. Can anyone help me ? I've already add "MEMORYEFFICIENT yes" in dsm.opt. ANS9999E ntrc.cpp(934): Received Win32 RC 997 (0x000003e5) from IsMSDfsRoot(): NetShareGetInfo. Error desription: Overlapped I/O operation is in progress. 06/09/2009 17:47:54 IsMSDfsRoot(): Server=blsrv, Share=sys, NetShareGetInfo() returns RC=2141. Thanks for your help. Best Regards, Yudi Darmadi ------------------------------------------------------------------- The information contained in this message may be CONFIDENTIAL and is intended for the addressee only. Any unauthorised use, dissemination of the information or copying of this message is prohibited. If you are not the addressee, please notify the sender immediately by return e-mail and delete this message. Thank you.