Hello,
Have anyone experience with Errno = 23, 1167 and stuck tapes or a suggestion
what might cause the errors and how to solve them?
I get the errors in all kind of datamovement processes, D2T, T2T. Errors are on
all drives randomly but not all the time.
That is, I can have 1 or 30 mounts before I get an error on a drive and the
faulty tape mounts OK in another drive.
OS-, switch- and TSM logs etc does not provide any helpfull information.
W2k3 x64 sp2, TSM 5.5.2.1
5 LTO-4, SL500, 3 dual channel HBA´s connected to the SAN with one device per
channel.
Lastest firmware drivers etc
First, err=1167, space reclamation mounts a tape and the drive disappear, why?
However after some minutes TSM resurrect the drive and
continue to use it in new processes.
07/20/2009 05:53:21 ANR8337I LTO volume 4R0245 mounted in drive MT504
(mt0.0.0.2). (PROCESS: 59)
07/20/2009 05:53:42 ANR8311E An I/O error occurred while accessing drive
MT504
(mt0.0.0.2) for WEOF operation, errno = 1167.
(PROCESS:
59)
07/20/2009 05:53:42 ANR8311E An I/O error occurred while accessing drive
MT504
(mt0.0.0.2) for OFFL operation, errno = 1167.
(PROCESS:
59)
07/20/2009 05:53:43 ANR8469E Dismount of LTO volume 4R0245 from drive MT504
C:\>net helpmsg 1167
The device is not connected.
Event Type: Error
Event Source: PlugPlayManager
Event Category: None
Event ID: 12
Date: 7/20/2009
Time: 5:53:42 AM
User: N/A
Computer:
Description:
The device 'IBM ULTRIUM-TD4 SCSI Sequential Device'
(SCSI\Sequential&Ven_IBM&Prod_ULTRIUM-TD4&Rev_82F0\5&3652500d&0&000000)
disappeared from the system without first being prepared for removal.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 00 00 00 00 ....
Volume Name: 4R0051
Storage Pool Name: LTO4-BCK
Device Class Name: LTO4
Estimated Capacity: 1.6 T
Scaled Capacity Applied:
Pct Util: 2.0
Volume Status: Filling
Access: Read-Only
Pct. Reclaimable Space: 0.1
Scratch Volume?: Yes
In Error State?: No
Number of Writable Sides: 1
Number of Times Mounted: 8
Write Pass Number: 1
Approx. Date Last Written: 07/20/2009 04:00:47
Approx. Date Last Read: 07/20/2009 21:26:28
Date Became Pending:
Number of Write Errors: 0
Number of Read Errors: 0
Volume Location:
Volume is MVS Lanfree Capable : No
Last Update by (administrator):
Last Update Date/Time: 07/20/2009 05:52:36
Begin Reclaim Period:
End Reclaim Period:
Drive Encryption Key Manager: None
Second, err=23, a write errors generates error=23 and the tape is stuck. TSM
nor Lbtest can remove the tape.
07/21/2009 02:23:29 ANR8337I LTO volume 4R0254 mounted in drive MT501
(mt0.0.0.5). (SESSION: 12497, PROCESS: 70)
07/21/2009 02:23:29 ANR1340I Scratch volume 4R0254 is now defined in
storage
pool LTO4-BCK. (SESSION: 12497, PROCESS: 70)
07/21/2009 02:23:33 ANR0513I Process 70 opened output volume 4R0254.
(SESSION:
12497, PROCESS: 70)
07/21/2009 02:24:16 ANR8944E Hardware or media error on drive MT501
(mt0.0.0.5) with volume 4R0254(OP=WRITE, Error Number=
23, CC=0, KEY=03, ASC=52, ASCQ=00,
SENSE=71.00.03.00.00.00.00.58.00.00.00.00.52.00.36.00.78-
.D1.23.5D, Description=An undetermined error has
occurred). Refer to Appendix C in the 'Messages'
manual
for recommended action. (SESSION: 12497, PROCESS: 70)
07/21/2009 02:24:16 ANR8359E Media fault detected on LTO volume 4R0254 in
drive MT501 (mt0.0.0.5) of library SL500. (SESSION:
12497, PROCESS: 70)
07/21/2009 02:24:16 ANR1411W Access mode for volume 4R0254 now set to
"read-only" due to write error. (SESSION: 12497,
PROCESS:
70)
07/21/2009 02:24:16 ANR0515I Process 70 closed volume 4R0254. (SESSION:
12497,
PROCESS: 70)
07/21/2009 02:24:37 ANR8944E Hardware or media error on drive MT501
(mt0.0.0.5) with volume 4R0254(OP=OFFL, Error Number=
23,
CC=0, KEY=03, ASC=53, ASCQ=04,
SENSE=70.00.03.00.00.00.00.58.00.00.00.00.53.04.36.00.2E-
.05.10.06, Description=An undetermined error has
occurred). Refer to Appendix C in the 'Messages'
manual
for recommended action. (SESSION: 12497, PROCESS: 70)
07/21/2009 02:24:37 ANR8950W Device mt0.0.0.5, volume 4R0254 has issued the
following Warning TapeAlert: The operation has stopped
because an error has occurred while reading or writing
data which the drive cannot correct. (SESSION: 12497,
PROCESS: 70)
07/21/2009 02:24:37 ANR8948S Device mt0.0.0.5, volume 4R0254 has issued the
following Critical TapeAlert: Your data is at risk: 1.
Copy any data you require from this tape. 2. Do not
use
this tape again. 3. Restart the operation with a
different tape. (SESSION: 12497, PROCESS: 70)
07/21/2009 02:24:37 ANR8949E Device mt0.0.0.5, volume 4R0254 has issued the
following Critical TapeAlert: The tape drive has a
hardware fault: 1. Eject the tape or magazine. 2.
Reset
the drive. 3. Restart the operation. (SESSION: 12497,
PROCESS: 70)
07/21/2009 02:24:37 ANR8949E Device mt0.0.0.5, volume 4R0254 has issued the
following Critical TapeAlert: The operation has
failed:
1. Eject the tape or magazine. 2. Restart the
operation.
(SESSION: 12497, PROCESS: 70)
07/21/2009 02:24:37 ANR8950W Device mt0.0.0.5, volume 4R0254 has issued the
following Warning TapeAlert: The tape drive may have a
hardware fault. Run extended diagnostics to verify
and
diagnose the problem. Check the tape drive users
manual
for device specific instruction on running extended
diagnostic tests. (SESSION: 12497, PROCESS: 70)
07/21/2009 02:24:37 ANR8951I Device mt0.0.0.5, volume 4R0254 has issued the
following Information TapeAlert: The device has
encountered TapeAlert 56. (SESSION: 12497, PROCESS:
70)
07/21/2009 02:24:57 ANR8469E Dismount of LTO volume 4R0254 from drive MT501
(mt0.0.0.5) in library SL500 failed. (SESSION: 12497,
PROCESS: 70)
C:\>net helpmsg 23
Data error (cyclic redundancy check).
Volume Name: 4R0254
Storage Pool Name: LTO4-BCK
Device Class Name: LTO4
Estimated Capacity: 1.6 T
Scaled Capacity Applied:
Pct Util: 0.1
Volume Status: Filling
Access: Read-Only
Pct. Reclaimable Space: 0.0
Scratch Volume?: Yes
In Error State?: Yes
Number of Writable Sides: 1
Number of Times Mounted: 1
Write Pass Number: 1
Approx. Date Last Written: 07/21/2009 02:23:47
Approx. Date Last Read: 07/21/2009 02:23:47
Date Became Pending:
Number of Write Errors: 1
Number of Read Errors: 0
Volume Location:
Volume is MVS Lanfree Capable : No
Last Update by (administrator):
Last Update Date/Time: 07/21/2009 02:23:29
Begin Reclaim Period:
End Reclaim Period:
Drive Encryption Key Manager: None
Event Type: Error
Event Source: tsmscsi
Event Category: None
Event ID: 3
Date: 7/21/2009
Time: 2:24:57 AM
User: N/A
Computer:
Description:
A check condition error has occured on device \Device\lb0.0.0.7 during Move
Medium with completion code DD_CHANGER_FAILURE. Refer to the device's SCSI
reference for appropriate action.
Dump Data: byte 0x3E=KEY, byte 0x3D=ASC, byte 0x3C=ASCQ
Data:
0000: 0e 00 18 00 03 00 6c 00 ......l.
0008: 00 00 00 00 03 00 00 e0 .......à
0010: 30 01 00 00 85 01 00 c0 0......À
0018: 00 00 00 00 58 c0 01 84 ....XÀ."
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 02 c4 a5 00 .....Ä¥.
0030: 84 03 00 00 80 16 8c 0b "...?.O.
0038: 00 00 40 00 00 53 04 70 ....@..s.p
Event Type: Error
Event Source: tsmscsi
Event Category: None
Event ID: 3
Date: 7/21/2009
Time: 2:24:57 AM
User: N/A
Computer:
Description:
A check condition error has occured on device \Device\lb0.0.0.7 during Move
Medium with completion code DD_HARDWARE_MICROCODE. Refer to the device's SCSI
reference for appropriate action.
Dump Data: byte 0x3E=KEY, byte 0x3D=ASC, byte 0x3C=ASCQ
Data:
0000: 0e 00 18 00 03 00 6c 00 ......l.
0008: 00 00 00 00 03 00 00 e0 .......à
0010: d1 00 00 00 85 01 00 c0 Ñ......À
0018: 00 00 00 00 58 c0 01 84 ....XÀ."
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 02 c4 a5 00 .....Ä¥.
0030: 84 03 00 00 80 16 8c 0b "...?.O.
0038: 00 00 40 00 00 44 04 70 ....@..d.p
Tia
Henrik
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