Hello Andy, I am using IE 8.0 and it is OK for the first FTP link, but NOK for the second one. At the same time, just replacing ftp:// by http:// helps to resolve problem. In addition, HTTP connections and downloads are much faster than FTP. It a reason, why I am using HTTP protocol.
Grigori G. Solonovitch Senior Technical Architect Information Technology Ahli United Bank Kuwait http://www.ahliunited.com.kw Phone: (+965) 2231-2274 Mobile: (+965) 99798073 E-Mail: grigori.solonovi...@ahliunited.com Please consider the environment before printing this Email -----Original Message----- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Andrew Raibeck Sent: Wednesday, June 16, 2010 3:31 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] Downloading client updates - problem with index.storsys.ibm.com Fred, Grigori: I can certainly reproduce this error with Firefox when I try to view the README file; and using "http://" instead of "ftp://" avoids the issue; and when using "ftp://", simply clicking OK after the error pop-up shows the file content..But for navigating the directory structure or downloading the install packages, I cannot reproduce this. Are you really getting these errors navigating the directories or downloading install packages??? Examples: 1. When I go to this link: ftp://ftp.software.ibm.com/storage/tivoli-storage-management/maintenance/client/v6r2/Windows/x32/v620/ I see the expected directory structure. Is your experience different? 2. When I go to this link: ftp://ftp.software.ibm.com/storage/tivoli-storage-management/maintenance/client/v6r2/Windows/x32/v620/6.2.0.0-TIV-TSMBAC-README_enu.htm I get the pop-up message, click OK, then see the README information. Is your experience different? We know what is contributing to the pop-up error and will work to resolve it; at this time, though, it seems more like a minor annoyance than a major problem. N.B.: I realize that everyone's assessment of "minor annoyance" vs. "major pain" will vary, and of course we would prefer to not even have the "minor annoyance". :-) Best regards, Andy Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Hartford/i...@ibmus Internet e-mail: stor...@us.ibm.com IBM Tivoli Storage Manager support web page: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager The only dumb question is the one that goes unasked. The command line is your friend. "Good enough" is the enemy of excellence. "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 2010-06-16 03:40:28: > From: Grigori Solonovitch <grigori.solonovi...@ahliunited.com> > To: ADSM-L@vm.marist.edu > Date: 2010-06-16 03:42 > Subject: Re: Downloading client updates - problem with index.storsys.ibm.com > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > I am using next link: > http://ftp.software.ibm.com/storage/tivoli-storage-management/ > HTPP is working much better than FTP. > > Grigori G. Solonovitch > > Senior Technical Architect > > Information Technology Ahli United Bank Kuwait http://www.ahliunited.com.kw > > Phone: (+965) 2231-2274 Mobile: (+965) 99798073 E-Mail: > grigori.solonovi...@ahliunited.com > > Please consider the environment before printing this Email > > > -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On > Behalf Of Fred Johanson > Sent: Tuesday, June 15, 2010 7:21 PM > To: ADSM-L@VM.MARIST.EDU > Subject: Re: [ADSM-L] Downloading client updates - problem with > index.storsys.ibm.com > > Andy, > > I've clicked on your link, cut and pasted, and hand typed, all with > the same result. Only on FF. > > Fred > > > -----Original Message----- > From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On > Behalf Of Andrew Raibeck > Sent: Tuesday, June 15, 2010 11:12 AM > To: ADSM-L@vm.marist.edu > Subject: Re: [ADSM-L] Downloading client updates - problem with > index.storsys.ibm.com > > Hi Fred, *exactly* how are you navigating to that link? > > Best regards, > > Andy > > Andy Raibeck > IBM Software Group > Tivoli Storage Manager Client Product Development > Level 3 Team Lead > Internal Notes e-mail: Andrew Raibeck/Hartford/i...@ibmus > Internet e-mail: stor...@us.ibm.com > > IBM Tivoli Storage Manager support web page: > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/ > Tivoli_Storage_Manager > > > The only dumb question is the one that goes unasked. > The command line is your friend. > "Good enough" is the enemy of excellence. > > "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 2010-06-15 > 11:57:00: > > > From: Fred Johanson <f...@uchicago.edu> > > To: ADSM-L@vm.marist.edu > > Date: 2010-06-15 11:57 > > Subject: Re: Downloading client updates - problem with > index.storsys.ibm.com > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > > > Andy, > > > > That also produces this message > > > > 550 /storage/tivoli-storage-management/patches/client/v6r2/Windows/ > > x64/v620/ibmdita.css: No such file or directory. > > > > > > > > > > -----Original Message----- > > From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On > > Behalf Of Andrew Raibeck > > Sent: Tuesday, June 15, 2010 10:53 AM > > To: ADSM-L@vm.marist.edu > > Subject: Re: [ADSM-L] Downloading client updates - problem with > > index.storsys.ibm.com > > > > I also use Firefox often and don't have trouble. > > > > Consider giving this a shot: > > > > ftp://public.dhe.ibm.com > > > > Best regards, > > > > Andy > > > > Andy Raibeck > > IBM Software Group > > Tivoli Storage Manager Client Product Development > > Level 3 Team Lead > > Internal Notes e-mail: Andrew Raibeck/Hartford/i...@ibmus > > Internet e-mail: stor...@us.ibm.com > > > > IBM Tivoli Storage Manager support web page: > > http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/ > > Tivoli_Storage_Manager > > > > > > The only dumb question is the one that goes unasked. > > The command line is your friend. > > "Good enough" is the enemy of excellence. > > > > "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 2010-06-15 > > 11:22:00: > > > > > From: Zoltan Forray/AC/VCU <zfor...@vcu.edu> > > > To: ADSM-L@vm.marist.edu > > > Date: 2010-06-15 11:22 > > > Subject: Re: Downloading client updates - problem with > > index.storsys.ibm.com > > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > > > > > Why should it be a browser issue? I haven't used IE is years. I only > > use > > > Firefox and occasionally Chrome. I can get to > > > ftp://index.storsys.ibm.com/tivoli-storage-management/ in FF just fine. > > I > > > prefer to use an FTP client for this kind of download/server but FF > works > > > fine? Are you using the latest, 3.6.3? > > > > > > > > > > > > From: > > > "Minns, Farren - Chichester" <fmi...@wiley.com> > > > To: > > > ADSM-L@VM.MARIST.EDU > > > Date: > > > 06/15/2010 06:47 AM > > > Subject: > > > Re: [ADSM-L] Downloading client updates - problem with > > > index.storsys.ibm.com > > > Sent by: > > > "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> > > > > > > > > > > > > Aha, thanks David > > > > > > Was using Firefox. Never occurred to me it was a browser issue :-) > > > > > > IE works fine. > > > > > > Many thanks > > > > > > Farren > > > > > > > > > > > > > > > -----Original Message----- > > > From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf > Of > > > David McClelland > > > Sent: 14 June 2010 09:52 > > > To: ADSM-L@VM.MARIST.EDU > > > Subject: Re: [ADSM-L] Downloading client updates - problem with > > > index.storsys.ibm.com > > > > > > Hey Farren, > > > > > > Are you using a different browser than before? Google Chrome perhaps? > > I've > > > come across this before: > > > > > > Notice the pesky space between the /tivoli-storage-management/ and the > > > maintenance? Try removing that space (manually in the address bar) and > > see > > > if you can browse then - it gets old after a while, so I switch back to > > IE > > > just for browsing these folders. > > > > > > //DMc > > > London, UK > > > > > > -----Original Message----- > > > From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf > Of > > > Minns, Farren - Chichester > > > Sent: 14 June 2010 09:45 > > > To: ADSM-L@VM.MARIST.EDU > > > Subject: [ADSM-L] Downloading client updates - problem with > > > index.storsys.ibm.com > > > > > > Hi all > > > > > > I usually go to ftp://index.storsys.ibm.com/tivoli-storage-management > for > > > client downloads but since I tried on Friday (I haven't been there for > a > > > while) I get the following error when trying to go into maintenance > etc. > > > > > > 550 /tivoli-storage-management/ maintenance: No such file or directory. > > > > > > Am I doing something wrong? Have the files moved? Etc :-) > > > > > > Regards > > > > > > Farren > > > > > > > > > > > > > > > ---------------------------------------------------------------------------- > > > > > > -------------------------------- > > > John Wiley & Sons Limited is a private limited company registered in > > > England > > > with registered number 641132. > > > Registered office address: The Atrium, Southern Gate, Chichester, West > > > Sussex, United Kingdom. PO19 8SQ. > > > > > > ---------------------------------------------------------------------------- > > > > > > -------------------------------- > > > > > > ------------------------------------------------------------------------------------------------------------ > > > > > > John Wiley & Sons Limited is a private limited company registered in > > > England with registered number 641132. > > > Registered office address: The Atrium, Southern Gate, Chichester, West > > > Sussex, United Kingdom. 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