You could also try temporarily switching the client to Polling mode, see if that works.
-----Original Message----- From: ADSM: Dist Stor Manager [mailto:ads...@vm.marist.edu] On Behalf Of Timothy Hughes Sent: Tuesday, November 09, 2010 3:09 PM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] Linux backup won't run David Thanks for your response, I was told though there is no firewall however, I will look at the Webports option to try. btw- I forget to mention we can do manual backups Tim On 11/9/2010 2:44 PM, David E Ehresman wrote: > TSM is trying to contact the server on port 4325 > > 11/08/10 00:02:13 ANR2716E Schedule prompter was not able to contact > client > svbser1 using type 1 (xx.xx.xx 4325. (SESSION: 2865) > > I've seen this when a firewall was active between TSM and the client. > It that case you need to use a WEBPorts option in the client so there is > a fixed port being used and then open that port in the firewall. > >>>> Timothy Hughes<timothy.hug...@oit.state.nj.us> 11/9/2010 2:27 PM >>>> > Hi All, > > We have a linux client (5.5.2.7) that was currently backing up that > has > stopped for some reason, when I start the cad it looks like its ready > to > backup however it misses its backup each night. Has anyone else had > similar issues with a linux backup > > [r...@svbser1]# tail dsmsched.log > > 11/09/2010 11:13:18 Next operation scheduled: > 11/09/2010 11:13:18 > ------------------------------------------------------------ > 11/09/2010 11:13:18 Schedule Name: MIDNIGHT > 11/09/2010 11:13:18 Action: Incremental > 11/09/2010 11:13:18 Objects: > 11/09/2010 11:13:18 Options: > 11/09/2010 11:13:18 Server Window Start: 00:00:01 on 11/10/2010 > 11/09/2010 11:13:18 > ------------------------------------------------------------ > 11/09/2010 11:13:18 Scheduler has been stopped. > > nothing in the dsmerror.log that would show the cause > > > [r...@svbser1]# tail dsmerror.log > 11/05/2010 09:47:24 ANS1141W Unknown command - ls > 11/05/2010 14:57:50 ANS1141W Unknown command - exit > 11/05/2010 14:57:52 ANS1141W Unknown command - \quit > 11/05/2010 14:57:53 ANS1141W Unknown command - exit > > > Nothing in the dsmsched.log it just shows it ready for the next backup > but it never backs up > > tail -100 dsmsched.log > > 11/04/2010 09:05:14 --- SCHEDULEREC QUERY BEGIN > 11/04/2010 09:05:14 --- SCHEDULEREC QUERY END > 11/04/2010 09:05:14 Next operation scheduled: > 11/04/2010 09:05:14 > ------------------------------------------------------------ > 11/04/2010 09:05:14 Schedule Name: MIDNIGHT > 11/04/2010 09:05:14 Action: Incremental > 11/04/2010 09:05:14 Objects: > 11/04/2010 09:05:14 Options: > 11/04/2010 09:05:14 Server Window Start: 00:00:01 on 11/05/2010 > 11/04/2010 09:05:14 > ------------------------------------------------------------ > 11/04/2010 09:05:14 Scheduler has been stopped. > > > 11/05/2010 13:54:12 Server Version 6, Release 1, Level 4.2 > 11/05/2010 13:54:12 Server date/time: 11/05/2010 13:54:12 Last access: > 11/05/2010 13:53:12 > > 11/05/2010 13:54:12 --- SCHEDULEREC QUERY BEGIN > 11/05/2010 13:54:12 --- SCHEDULEREC QUERY END > 11/05/2010 13:54:12 Next operation scheduled: > 11/05/2010 13:54:12 > ------------------------------------------------------------ > 11/05/2010 13:54:12 Schedule Name: MIDNIGHT > 11/05/2010 13:54:12 Action: Incremental > 11/05/2010 13:54:12 Objects: > 11/05/2010 13:54:12 Options: > 11/05/2010 13:54:12 Server Window Start: 00:00:01 on 11/06/2010 > 11/05/2010 13:54:12 > ------------------------------------------------------------ > 11/05/2010 13:54:12 Scheduler has been stopped. > > > 11/06/2010 20:52:27 Server Version 6, Release 1, Level 4.2 > 11/06/2010 20:52:27 Server date/time: 11/06/2010 20:52:27 Last access: > 11/06/2010 20:51:26 > > 11/06/2010 20:52:27 --- SCHEDULEREC QUERY BEGIN > 11/06/2010 20:52:27 --- SCHEDULEREC QUERY END > 11/06/2010 20:52:27 Next operation scheduled: > 11/06/2010 20:52:27 > ------------------------------------------------------------ > 11/06/2010 20:52:27 Schedule Name: MIDNIGHT > 11/06/2010 20:52:27 Action: Incremental > 11/06/2010 20:52:27 Objects: > 11/06/2010 20:52:27 Options: > 11/06/2010 20:52:27 Server Window Start: 00:00:01 on 11/07/2010 > 11/06/2010 20:52:27 > ------------------------------------------------------------ > 11/06/2010 20:52:27 Scheduler has been stopped. > > > 11/07/2010 08:51:21 Server Version 6, Release 1, Level 4.2 > 11/07/2010 08:51:21 Server date/time: 11/07/2010 08:51:21 Last access: > 11/07/2010 08:50:20 > > 11/07/2010 08:51:21 --- SCHEDULEREC QUERY BEGIN > 11/07/2010 08:51:21 --- SCHEDULEREC QUERY END > 11/07/2010 08:51:21 Next operation scheduled: > 11/07/2010 08:51:21 > ------------------------------------------------------------ > 11/07/2010 08:51:21 Schedule Name: MIDNIGHT > 11/07/2010 08:51:21 Action: Incremental > 11/07/2010 08:51:21 Objects: > 11/07/2010 08:51:21 Options: > 11/07/2010 08:51:21 Server Window Start: 00:00:01 on 11/08/2010 > 11/07/2010 08:51:21 > ------------------------------------------------------------ > 11/07/2010 08:51:21 Scheduler has been stopped. > > 1 > 11/09/2010 11:13:18 Server Version 6, Release 1, Level 4.2 > 11/09/2010 11:13:18 Server date/time: 11/09/2010 11:13:17 Last access: > 11/09/2010 11:12:17 > > 11/09/2010 11:13:18 --- SCHEDULEREC QUERY BEGIN > 11/09/2010 11:13:18 --- SCHEDULEREC QUERY END > 11/09/2010 11:13:18 Next operation scheduled: > 11/09/2010 11:13:18 > ------------------------------------------------------------ > 11/09/2010 11:13:18 Schedule Name: MIDNIGHT > 11/09/2010 11:13:18 Action: Incremental > 11/09/2010 11:13:18 Objects: > 11/09/2010 11:13:18 Options: > 11/09/2010 11:13:18 Server Window Start: 00:00:01 on 11/10/2010 > 11/09/2010 11:13:18 > ------------------------------------------------------------ > 11/09/2010 11:13:18 Scheduler has been stopped. > > > TSM server log shows > > 11/08/10 00:02:13 ANR2716E Schedule prompter was not able to contact > client > svbser1 using type 1 (xx.xx.xx 4325. (SESSION: 2865) > > > dsm.opt file > > SErvername xxxx > COMMmethod TCPip > TCPPort 1500 > TCPServeraddress xxxx.xxx.xxxx.xx.xx > Nodename xxxxxx > Passwordaccess generate > TCPclientaddress xx.xx.xx.xx > Httpport 1581 > *Exclude.backup /.../core > Exclude.backup /tmp/.../* > *Exclude.dir /.netscape/cache > Include /.../dsmwebcl.log special > Include /.../dsmsched.log special > tcpw 64 > tcpb 32 > Resourceutilization 4 > ERRORLOGname /opt/tivoli/tsm/client/ba/bin/dsmerror.log > SCHEDLOGName /opt/tivoli/tsm/client/ba/bin/dsmsched.log > Errorlogretention 14 > Schedlogretention 7 > Schedmode prompted > LARGECOMmbuffers YES > MANAGEDSERVICES WEBCLIENT SCHEDULE > > I did find out one thing I am unable to ping our TSM Server from the > client > > r...@svbser1 bin]# ping tsmserver.xxx.xxx.xx > ping: unknown host tsmserver.xxx.xxx.xx > [r...@svbser1 bin]# ping tsmserver.xxx.xxx.xx > ping: unknown host tsmserver.xxx.xxx.xx > [r...@svbser1 bin]# ping tsmserver.xxx.xxx.xx > ping: unknown host tsmserver.xxxx.xxx.xx > [r...@svbser1]# > > > F.Y.I - there is no firewall and selinux is disabled > > However, I can ping our TSM from the other linux server using the same > client and os it's backing of successfully. > > [r...@svbser2]# ping tsmserver.xxx.xxx.xx > PING tsmserver.xxx.xxx.xx (22.22.22.22) 56(84) bytes of data. > 64 bytes from tsmserver.xxx.xxx.xx (22.22.22.22): icmp_seq=1 ttl=252 > time=0.336 ms > 64 bytes from tsmserver.xxx.xxx.xx (22.22.22.22): icmp_seq=2 ttl=252 > time=0.352 ms > 64 bytes from tsmserver.xxx.xxx.xx (22.22.22.22): icmp_seq=3 ttl=252 > time=0.273 ms > 64 bytes from tsmserver.xxx.xxx.xx (22.22.22.22): icmp_seq=4 ttl=252 > time=0.312 ms > > > > Thanks for any help, comments in advance!