Thank you for the confirmation. Definitely need to open an ticket with IBM. Zoltan Forray TSM Software & Hardware Administrator Virginia Commonwealth University UCC/Office of Technology Services [email protected] - 804-828-4807 Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For more details visit http://infosecurity.vcu.edu/phishing.html
From: Graham Stewart <[email protected]> To: Dist Stor Manager <[email protected]> Cc: Zoltan Forray/AC/VCU <[email protected]> Date: 01/06/2011 03:09 PM Subject: Re: NFS mount backup failing after upgrading to 6.2.2 We've seen the same problem with the Linux 6.2.2.0 client (with the server(s) at these levels: 6.2.2.0, 6.2.1.0, 5.5.1.1). Same results with 64 bit and 32 client and with SSL enabled or not. The client reports this from dsmc: tsm> i /some/nfsmounted/filesystem Incremental backup of volume '/some/nfsmounted/filesystem' ANS1228E Sending of object '/some/nfsmounted/filesystem' failed ANS4021E Error processing '/some/nfsmounted/filesystem': file system not ready ANS1802E Incremental backup of '/some/nfsmounted/filesystem' finished with 1 failure ... and this in the error log: 01/06/2011 14:54:33 ANS3417W nfsd: A system call psCollectMountTableInfo failed with code 6201 - Invalid server name. Need format 'server:/volume'. 01/06/2011 14:54:33 ANS3402W psGetHostName(): A system call gethostbyaddr() failed with code 1. 01/06/2011 14:54:33 ANS5250E An unexpected error was encountered. TSM function name : nsGetNasVolumeInfo(): TSM function : dmMapNfsVolume() failed to map remote volume for path: </some/nfsmounted/filesystem>. TSM return code : 6201 TSM file : snapcommon.cpp (378) 01/06/2011 14:54:34 ANS1228E Sending of object '/some/nfsmounted/filesystem/*' failed 01/06/2011 14:54:34 ANS4021E Error processing '/some/nfsmounted/filesystem/*': file system not ready 01/06/2011 14:54:34 ANS1802E Incremental backup of '/some/nfsmounted/filesystem/*' finished with 1 failure With everything identical (dsm.sys, dsm.opt, NFS mount parameters, paths) and the client at 6.2.1.1 the NFS backups work perfectly. Haven't got around to contacting IBM yet. -- Graham Stewart [email protected] 416-550-2806 Network and Storage Services Manager, Information Technology Services University of Toronto Libraries 130 St. George Street Toronto, Ontario, Canada M5S 1A5 On 11-01-06 02:53 PM, Zoltan Forray/AC/VCU wrote: > FWIW, further testing narrows the problem down to 6.2.2.0 specifically. We > went back to 6.2.1.1 and it works fine from that level and older. > Zoltan Forray > TSM Software& Hardware Administrator > Virginia Commonwealth University > UCC/Office of Technology Services > [email protected] - 804-828-4807 > Don't be a phishing victim - VCU and other reputable organizations will > never use email to request that you reply with your password, social > security number or confidential personal information. For more details > visit http://infosecurity.vcu.edu/phishing.html > > > > From: > Richard Sims<[email protected]> > To: > [email protected] > Date: > 01/06/2011 12:13 PM > Subject: > Re: [ADSM-L] NFS mount backup failing after upgrading to 6.2.2 > Sent by: > "ADSM: Dist Stor Manager"<[email protected]> > > > > Hi, Zoltan - > > This sounds like a DNS lookup failure to me, as though the client is > attempting to verify some aspect of the mount. > Naturally, the programmer didn't bother including the lookup name in the > error message, to make pursuit easier. You may be able to deduce that > based upon mount inspection. > > Richard Sims > > On Jan 6, 2011, at 11:32 AM, Zoltan Forray/AC/VCU wrote: > >> We have been updating Linux clients to 6.2.2.0 due to the recently >> reported vulnerabilities. >> >> One client that has been backing an NFS mount just with 6.1, is now >> failing. We get the following errors: >> >> 01/06/2011 10:22:30 ANS3402W psGetHostName(): A system call >> gethostbyaddr() failed with code 1. >> 01/06/2011 10:22:30 ANS5250E An unexpected error was encountered. >> TSM function name : nsGetNasVolumeInfo(): >> TSM function : dmMapNfsVolume() failed to map remote volume for >> path:</var/echo360>. >> ...
