This is a classic description of a firewall blocking tsm from reaching the client cad. Unless you have a webports statement in you client options (dsm.opt for windows), dsmcad uses a random port. So in a firewalled world, you have to use webports to specify the port and then allow that port in your firewall. dsmwebcl.log on the client shows you at dsmcad startup time which port it is using.
David Ehresman >>> Rainer Holzinger <rainerholzin...@gmx.de> 2/11/2011 9:05 AM >>> Hello all, I'm having 3 new Windwos 2008 R2 (64-bit) servers with TSM for Windows cleitn version 6.2.2.0 installed. The TSM clients are within a DMZ as well as the TSM servers. TSM client acceptor daemon is implemented to manage the TSM cleitn scheduler as well as the WEB client. On all three machines there is MS ForeFront 2010 upgrade 2 installed which is a MS firewall, most likely replaceing the formerly ISA product from Microsoft. All three TSM clients are configured with 'schedule mode = prompted'. For some unkonwn reason the TSM server is not prompting the TSM clients to start the backlup operations. However, when I'm restarting the TSM CAD service the backup begins, but just this one. Later scheduled backups do not start again as before. So it looks like only the TSM client is able to start a session with the TSM server. We have applied some 'inbound rules' aleady to the MS ForeFront configuration to allow all traffic for the backup network, tcpip ports 1500-1599 and the whole backup network as well without any success. We have also de-installed the MS ForeFront software again to see is this is really causing the problem. Without MS ForeFront, no problem. Is there anybody out there, using this or a similar environemt who had experienced the same problems or better is abel to provide a solution or further debigging hints? Thanks in advance and have nice weekend, Rainer RHo-Consulting Rainer Holzinger Bachstr. 10 D-93105 Tegernheim phone: +49 9403 969174 mobile: +49 162 2807 888 email: <mailto:rainerholzin...@gmx.de> rainerholzin...@gmx.de CONFIDENTIALITY NOTICE: This e-mail is confidential and may also be privileged. If you are not the intended recipient, please notify the sender IMMEDIATELY; you should not copy the e-mail or use it for any purpose or disclose its contents to any other person. VIRUSES: Although there have been taken steps to ensure that this e-mail and attachments are free from any viruses, the recipient should at its sole discretion take the necessary measures to ensure that the received messages are actually virus free.
