Could be the sensor for the IO slot still thinks the door is open. Might try 
opening it and closing it to see if it clears.

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of 
Richard Rhodes
Sent: Thursday, August 25, 2011 10:36 AM
To: ADSM-L@VM.MARIST.EDU
Subject: [ADSM-L] checkout libvol on 3584 - says slots are full

I'm trying to checkout of a 3584 a bunch of tapes. THe 3584 has one logical 
library.

I'm issuing cmd:

 checkout libvol 3584go J04432 remove=bulk checklabel=no
   (origionally had vollist=a,b,c,etc)

It's failing with q request:

 ANR8352I Requests outstanding:
 ANR8387I 026: All entry/exit ports of library 3584GO are full or inaccessible.
 Empty the entry/exit ports, close the entry/exit port door, and make the ports 
accessible.

Anything I try doesn't change this, other than canceling the request.

The door cap slots are empty.
I ran a "checkin libvol 3584go search=yes status=scratch label=barcode"
and it find no volumes to checkin, so the virtual slots are empty also.

I'm stumped . . . cap door slots are empty and there isn't anything in the 
virtual cap slots.

Any help is appreciated!

Rick


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