Hi Lindsay, 1. The ANS1417W messages indicate that the system state files named in those messages are being backed up as part of the drive they reside on, which is a "safety net" we built into TSM to help ensure a viable system state backup; but they are not a "solution". The solution is to take the actions described in the flash http://www.ibm.com/support/docview.wss?uid=swg21462430. The actions are also described in the "local fix" section of the APAR text.
2. The RC 12 is an indication that some significant error occurred during the backup operation. It might be due to a problem in the system state backup, or it might be due to some other problem occurring during a different part of the backup. The dsmsched.log and dsmerror.log files should be reviewed carefully to find out what is driving the RC 12. It is not due to the ANS1417W messages. Without knowing the cause, I would have to assume the backup is not good until proven otherwise. If indeed the error occurs during system state backup, then the system state backup is NOT good. 3. If the backup is failing during system state backup, but the system state backup indicates a completion date, then a PMR should be opened with IBM TSM support to assist in better understanding the reason. Best regards, Andy Raibeck IBM Software Group Tivoli Storage Manager Client Product Development Level 3 Team Lead Internal Notes e-mail: Andrew Raibeck/Hartford/IBM@IBMUS Internet e-mail: stor...@us.ibm.com IBM Tivoli Storage Manager support web page: http://www.ibm.com/support/entry/portal/Overview/Software/Tivoli/Tivoli_Storage_Manager "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 2011-10-27 21:28:34: > From: Lindsay Morris <lind...@tsmworks.com> > To: ADSM-L@vm.marist.edu > Date: 2011-10-27 21:30 > Subject: Can you restore a SystemState backup when you have the HP > OpenView problem? > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > Hi, all. > I have a customer running the 6.2.2.2 client on Windows boxes that have HP > OpenView installed. > (See APAR IC72446, http://www-01.ibm.com/support/docview.wss?uid=swg1IC72446 > .) > > As the APAR says, they see a lot of dsmsched.log messages like this: > ANS1417W Protected system state file <filename> is backed up to the drive > file space, not system state file space > And they could ignore those. But then the backup says it fails with RC=12. > > On the other hand, query filespace shows the SystemState filespace as backed > up successfully at that time. > > So they don't know whether to believe the RC=12 failure, or the last-backup > date success indicator. > And they can't easily find a test case. > So, has anybody tested a SystemState restore after a similar backup > "failure"? > Or can Andy Raibeck say with authority that the SystemState restore will by > golly work, regardless of the RC=12? > > Thanks for any wisdom. > > -- Lindsay Morris > TSMworks, Inc. > lind...@tsmworks.com > 1-859-539-9900 > > -- > -------------------- > Lindsay Morris > CEO, TSMworks > Tel. 1-859-539-9900 > lind...@tsmworks.com >
