Hi Del, I'm talking to IBM Level 2 support at the moment but I think they have go home for the day now in UK. But the last test we did was to run a couple of PowerShell commands and this is the output L2 support sow.
2013-01-16 15:18:38.788 [011060] [9320] : TdpExcApi.cpp (11099): Database 'DAG1DB1 : Status = "Mounted". 2013-01-16 15:18:38.788 [011060] [9320] : TdpExcApi.cpp (11099): Database 'DAG1DB2' : Status = "Healthy". 2013-01-16 15:18:38.788 [011060] [9320] : TdpExcApi.cpp (11099): Database 'DAG1DB3' : Status = "Mounted". 2013-01-16 15:18:38.788 [011060] [9320] : TdpExcApi.cpp (11099): Database 'DAG1DB4' : Status = "Healthy". 2013-01-16 15:18:38.788 [011060] [9320] : TdpExcApi.cpp (11099): Database 'DAG1DB5' : Status = "Healthy". 2013-01-16 15:18:38.788 [011060] [9320] : TdpExcApi.cpp (11099): Database 'dag1_test' : Status = "Mounted". 2013-01-16 15:18:38.788 [011060] [9320] : TdpExcApi.cpp (11099): Database 'pf01' : Status = "". But when I run following commands. Get-MailboxDatabaseCopyStatus -Identity DAG1DB5 Get-Mailboxdatabase -Identity DAG1DB5 Name Status CopyQueue ReplayQueue LastInspectedLogTime ContentIndex Length Length State ---- ------ --------- ----------- -------------------- ------------ DAG1DB5\MAIL1 Healthy 0 1 2013-01-16 17:22:34 Healthy DAG1DB5\MAIL2 Mounted 0 0 Healthy Name Server Recovery ReplicationType ---- ------ -------- --------------- DAG1DB5 MAIL2 False Remote But when I run with Format-List I can see no backup are in progress. We are now rebooting one server at the time and also Umount/mount each database to see if that helps. But we don't think so. But another thing I sow in my trace log that was different from a working test system is following info 2013-01-16 10:16:43.768 [010132] [10524] : psex07ut.cpp (7229): Exit psExchangeGetDAGInfo, rc = 0 2013-01-16 10:16:43.768 [010132] [10524] : linklist.h (1037): Enter CLinkedList::getCount() - 0xeeaa0 2013-01-16 10:16:43.768 [010132] [10524] : linklist.h (1045): Exit CLinkedList::getCount(), count = 0 2013-01-16 10:16:43.768 [010132] [10524] : linklist.h (1037): Enter CLinkedList::getCount() - 0xeeaa0 2013-01-16 10:16:43.768 [010132] [10524] : linklist.h (1045): Exit CLinkedList::getCount(), count = 0 2013-01-16 10:16:43.768 [010132] [10524] : linklist.h (1037): Enter CLinkedList::getCount() - 0xeeaa0 2013-01-16 10:16:43.768 [010132] [10524] : linklist.h (1045): Exit CLinkedList::getCount(), count = 0 2013-01-16 10:16:43.768 [010132] [10524] : tdpexcc.cpp (6099): main(): ffrc=0, qrVSSQueryOutputList.getCount()=0 2013-01-16 10:16:43.768 [010132] [10524] : tdpexcc.cpp (6103): main(): No selectable Exchange VSS components are available. 2013-01-16 10:16:43.768 [010132] [10524] : linklist.h ( 256): Enter CLinkedList::~CLinkedList() - 0xeeea0 2013-01-16 10:16:43.768 [010132] [10524] : linklist.h ( 698): Enter CLinkedList::freeAll() - 0xeeea0 m_pHead: 0 And the line where the trace says " No selectable Exchange VSS components are available." Is where it is different between test and production. Best Regards Christian Svensson Cell: +46-70-325 1577 E-mail: christian.svens...@cristie.se Säkra återläsningar. -----Ursprungligt meddelande----- Från: Del Hoobler [mailto:hoob...@us.ibm.com] Skickat: den 16 januari 2013 15:50 Till: ADSM-L@VM.MARIST.EDU Ämne: Re: SV: Exchange 2010 and Error code ACN5073E and ACN6068I Hi Christian, One thing to check is the Exchange database "BackupInProgress" flag. Data Protection for Exchange utilizes this flag to know whether a backup is already in progress. I know you said there wasn't, but if the Exchange Server thinks there is, it won't allow another to start. To check this, run this cmdlet: Get-MailboxDatabase -Status check the "BackupInProgress" flag. BTW... the trace you included is normal and not helpful for this problem. You would need to include the part of the trace that runs the "Get-MailboxDatabase" cmdlet. Thanks, Del ---------------------------------------------------- "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 01/16/2013 03:06:33 AM: > From: Christian Svensson <christian.svens...@cristie.se> > To: ADSM-L@vm.marist.edu, > Date: 01/16/2013 03:15 AM > Subject: SV: Exchange 2010 and Error code ACN5073E and ACN6068I Sent > by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > Hi all, > I have a strange situations I try to understand. > We have 2 x Microsoft Exchange Server 2010 DAG clusters and we have > the same issue on both of them. > We are running TSM Client Version 6.4.0.0 and TSM for Exchange 6.4. > 0.0 with TSM Server 6.3.3.0 because of we want to get hold of the new > DAG Node functionality. > > When we try to backup our DAG databases (Active or Passive) we got a > strange issue. > In the new TDP MMC GUI (FCM) does TSM tell us error code ACN5073E None > of the storage groups entered are in a state to be backed up. > But tdpexc.log tell us error code ACN6068I <DAGDB> is being backed up > by a different server - skipping. > > When I verify in TSM no one are backing up any databases at the moment > so TSM are totally quite. > I go in to each DAG Server and verify that TSM/FCM or any other > products are active, and I also run DISKSHADOW to verify so VSS are > not holding any snapshots. > > I have also try to unmounts the databases and remount them with no success. > > I have also verify that all VSSADMIN LIST WRITERS are active that > explains in following MS link. > http://msdn.microsoft.com/en-us/library/bb204080%28EXCHG.140%29.aspx > > When I run a trace on the TDPEXECC command then does it match > following IBM link but accept that our servername are in upper case > instead of lower case. > http://www-01.ibm.com/support/docview.wss?uid=swg1IC86345 > > But I look in the trace file and it also complain on a registry key > registry.cpp ( 193): error opening HKEY_LOCAL_MACHINE or > HKEY_CLASSES_ROOT with a pathkey of SYSTEM\CurrentControlSet > \Services\MSExchangeKMS. > pssrvuts.cpp ( 473): Enter CIfcService::isServiceRunning() > pssrvuts.cpp ( 431): Enter CIfcService::initializeData() > pssrvuts.cpp ( 457): Exit CIfcService::initializeData() > pssrvuts.cpp ( 218): Enter CIfcService::openService() > pssrvuts.cpp ( 150): Enter CIfcService::openScm() > pssrvuts.cpp ( 173): Exit CIfcService::openScm() > pssrvuts.cpp ( 244): Exit CIfcService::openService() > ..\..\..\..\common\nls\amsgrtrv.cpp(3332): Searching for message number: 5304 > ..\..\..\..\common\nls\amsgrtrv.cpp(1651): ReadIndex: indexOffset = 10670 > ..\..\..\..\common\nls\amsgrtrv.cpp(1677): ReadIndex: msgIndex = 1390 > ..\..\..\..\common\nls\amsgrtrv.cpp(4931): ReadMsg: recOffset = 88896 (15B40) > ..\..\..\..\common\nls\amsgrtrv.cpp(4973): ReadMsg: Msg hdr = 3930 : 3039 > ..\..\..\..\common\nls\amsgrtrv.cpp(4989): ReadMsg: Severity = 6, > Length = 57, resplen= 0 > ..\..\..\..\common\nls\amsgrtrv.cpp(5038): ReadMsg: prefixLen = 9 > ..\..\..\..\common\nls\amsgrtrv.cpp(3390): Deleting message: 153 from > the cache. > ..\..\..\..\common\nls\amsgrtrv.cpp(3398): Adding message: 5304 to the cache. > ..\..\..\..\common\nls\amsgrtrv.cpp(2718): return from nlOrderInsert > (char), msgLen 64: > agtmem.cpp ( 398): AGENT DSMEM(-) Addr 000000001DE93170 > File ..\..\..\common\winnt\pssrvuts.cpp Line 496 > pssrvuts.cpp ( 187): Enter CIfcService::closeService() > pssrvuts.cpp ( 201): Exit CIfcService::closeService() > pssrvuts.cpp ( 538): Exit CIfcService::isServiceRunning() > psexcut2.cpp (1538): scm.isServiceRunning() returned message: > ACN5304E Unable to open service to determine if running or not. > > registry.cpp ( 155): Enter getSzValue() > registry.cpp ( 193): error opening HKEY_LOCAL_MACHINE or > HKEY_CLASSES_ROOT with a pathkey of SYSTEM\CurrentControlSet > \Services\MSExchangeSRS. > pssrvuts.cpp ( 473): Enter CIfcService::isServiceRunning() > pssrvuts.cpp ( 431): Enter CIfcService::initializeData() > pssrvuts.cpp ( 457): Exit CIfcService::initializeData() > pssrvuts.cpp ( 218): Enter CIfcService::openService() > pssrvuts.cpp ( 150): Enter CIfcService::openScm() > pssrvuts.cpp ( 173): Exit CIfcService::openScm() > pssrvuts.cpp ( 244): Exit CIfcService::openService() > ..\..\..\..\common\nls\amsgrtrv.cpp(3332): Searching for message number: 5304 > ..\..\..\..\common\nls\amsgrtrv.cpp(3347): Found message: 5304 in cache. > ..\..\..\..\common\nls\amsgrtrv.cpp(2718): return from nlOrderInsert > (char), msgLen 64: > agtmem.cpp ( 398): AGENT DSMEM(-) Addr 000000001DE93170 > File ..\..\..\common\winnt\pssrvuts.cpp Line 496 > pssrvuts.cpp ( 187): Enter CIfcService::closeService() > pssrvuts.cpp ( 201): Exit CIfcService::closeService() > pssrvuts.cpp ( 538): Exit CIfcService::isServiceRunning() > psexcut2.cpp (1574): scm.isServiceRunning() returned message: > ACN5304E Unable to open service to determine if running or not > > Any suggestions how to continue or ideas why I can't backup my > Exchange DAG databases anymore?