Hi Angela This is one of the things that HP, I think, does well. Take a look at their Passport portal. One can check all the devices/applications they own or have interest in, and this can act as a filter when receiving alerts (for example, BIOS updates, bug-fixes, etc.) and when it's necessary to find documents or downloads.
Best regards, Mike RMD IT, x7942 On Tue, Nov 5, 2013 at 9:15 PM, Angela Robertson <aprob...@us.ibm.com>wrote: > Hi Wanda - For any broken links you can contact me directly at > aprob...@us.ibm.com. I can contact the page owners to report the issues. > > @All - On a separate topic, is there any interest for a 'documentation > customizer' tool? Here's the idea: You specify your hardware and > applications / file systems, and, in return, you see the Tivoli Storage > documentation related to your environment. Information that you do not need > is hidden from view. You can change your settings and see the content > related to other hardware solutions or applications / file systems. > > If anyone is interested in this type of tool, let me know. If you are > interested and are willing to share a few minutes of your time, I might > have a few follow up questions to ask offline. Angela > > ---------------------------------------------------------------- > Angela Robertson > IBM Software Group > Durham, NC 27703 > aprob...@us.ibm.com > ---------------------------------------------------------------- > > "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 11/04/2013 > 12:30:54 PM: > > > "Prather, Wanda" <wanda.prat...@icfi.com> > > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > > > 11/04/2013 12:30 PM > > > > Please respond to > > "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> > > > > To > > > > ADSM-L@vm.marist.edu, > > > > cc > > > > Subject > > > > Re: [ADSM-L] IBM Support Portal Search > > > > Barry, > > THANK YOU SO MUCH for responding. > > > > I too have not been able to recreate the problem since the launch of > > the "new" support portal. > > And it's much faster. > > > > OTOH, I am hitting some broken links. > > How do we report those? > > > > Wanda > > > > -----Original Message----- > > From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On > > Behalf Of Barry Fruchtman > > Sent: Thursday, October 31, 2013 4:42 PM > > To: ADSM-L@VM.MARIST.EDU > > Subject: [ADSM-L] IBM Support Portal Search > > > > We've seen the complaints and we're trying to get some response. > > If you could provide answers to the following two questions, it will > > help us get a response back. > > > > 1. Do you have some specific examples that can be reproduced? > > Which URL did you use? Do you have examples of the keywords that were > used? > > > > 2. Is this from the masthead search ( the search box in the upper > > top of the page in black) or is the search from a product's support > > portal page (search box in the white part of the page)? > > > > Thanks for letting us know. > > > > Barry Fruchtman > > Tivoli Storage Manager Development > >