I think Windows 7 is a 64-bit operating system. Jim
-----Original Message----- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Thomas Denier Sent: Tuesday, November 19, 2013 1:20 PM To: ADSM-L@VM.MARIST.EDU Subject: [ADSM-L] Windows installer error I just had Windows 7 installed on my workstation, which was previously running Windows XP. The installation process did not preserver the TSM client software I had installed under Windows XP. Attempts to install the client software under Windows 7 fail with the following message: The operating system is not adequate for running IBM Tivoli Storage Manager Client. When the failure occurs I am offered the opportunity to view the installer log, which contains the following message: Error 2732: Directory Manager not initialized. I have been assured that I have administrative rights for the workstation, and I was able to install and use the viewer component of TSMManager and the Google Chrome browser earlier today. The error occurs regardless of whether I specify 'Open' or 'Run as administrator' when I start the installation. The error occurs for the 6.2.1.0 6.2.2.0, and 6.2.4.0 levels of the 32 bit client. Removing the folder used for files created by unpacking the distribution file does not help. Rebooting does not help. I would welcome any suggestions for resolving this problem. Thomas Denier Thomas Jefferson University Hospital ********************************************************************** Information contained in this e-mail message and in any attachments thereto is confidential. If you are not the intended recipient, please destroy this message, delete any copies held on your systems, notify the sender immediately, and refrain from using or disclosing all or any part of its content to any other person.