By all means use one of the later versions, they work better. And open a Tivoli ticket if it still doesn't work.
But just in case this helps you in the short term : I have 2 customers that cannot reliably do mailbox restores for Exchange, one at TDP 6.4 with 2010, and one at TDP 7.1 with 2013. By "reliably" I mean sometimes it works and sometimes it doesn't. Or it worked for a long time, then stopped working. We think it has to do with Windows updates and/or AD updates that are causing the problems. Neither customer has been willing to pursue the problem vigorously with support because: No matter what options you choose, when you start the mailbox restore, TSM is first going to restore the whole mailbox DB (and apply any necessary logs.) It puts the mailbox DB into a recovery DB, extracts the mailbox for you, then deletes the recovery DB. And while that is nice, what my customers do is just restore the mailbox DB to the recovery DB and then turn it over to the Exchange guy, who happily extracts the mailbox with Exchange tools. Result is the same, except you then have to delete the recovery DB on your own. So while I believe it can be fixed, they are happy with the workaround. The time involved is mostly in getting the DB restore done anyway, and the extra step for the Exchange guy is trivial. W -----Original Message----- From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Del Hoobler Sent: Monday, March 10, 2014 7:38 AM To: ADSM-L@VM.MARIST.EDU Subject: Re: [ADSM-L] Exchange single mailbox restore Hi Jerome, You do not need an extra license. But I do recommend installing a newer version of Data Protection for Exchange. For example... version 6.4.1: ftp://public.dhe.ibm.com/storage/tivoli-storage-management/maintenance/tivoli-data-protection/ntexch/v641/windows/ or version 7.1.0.1: ftp://public.dhe.ibm.com/storage/tivoli-storage-management/patches/tivoli-data-protection/ntexch/v710/windows/ Thank you, Del ---------------------------------------------------- "ADSM: Dist Stor Manager" <ADSM-L@vm.marist.edu> wrote on 03/10/2014 06:09:04 AM: > From: "Swartz, Jerome" <jerome.swa...@computacenter.com> > To: ADSM-L@vm.marist.edu, > Date: 03/10/2014 06:09 AM > Subject: Exchange single mailbox restore Sent by: "ADSM: Dist Stor > Manager" <ADSM-L@vm.marist.edu> > > Hi chaps, > > I am busy testing the single mailbox restore for Exchange 2010 without > much luck. Is there an additional licence I require for this.? > > Server W2k8 > TSM for Mail 6.1.2 >