One of the TSM client systems at our site is a very large file server. Weekday backups are consistently taking over 22 hours, with occasional instances of a backup being missed because its predecessor was still running. The system is an obvious candidate for journal based backups. The system runs Windows 2003 and currently has 6.2.4.0 client code installed.
When I was checking for compatibility issues I found the following statement on page 111 of the "Installation and User's Guide" for the TSM 6.2 Windows client: Journal-based backup is supported for all Windows clients. I advised the client system administrator to configure the system for journal based backups, and that process was completed yesterday. I just discovered the following on page 31 of the same document: Journal-based backup can be used for all Windows clients, except for clients running on Windows Server 2003 systems. Which of the two contradictory statements is true? At best I will ending up spending a significant amount of time verifying that the client configuration described above is supported. At worst I have been tricked into advising a customer to use an unsupported configuration. The TSM 6.2 developers apparently didn't understand, or didn't care, that sloppy work does real harm to customers. The TSM 7.1 server code is currently awaiting a maintenance level that addresses the second crippling bug found after the code was released, which suggests that the same attitude toward sloppy work prevails to this day. Thomas Denier Thomas Jefferson University The information contained in this transmission contains privileged and confidential information. It is intended only for the use of the person named above. If you are not the intended recipient, you are hereby notified that any review, dissemination, distribution or duplication of this communication is strictly prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. CAUTION: Intended recipients should NOT use email communication for emergent or urgent health care matters.