Erwann, We have identified a work around for this issue. Restart the OC server and run custom reports FIRST before any of the General reports are scheduled. Run at least one custom report before any other report until you restart OC again.
Thanks! | | “The shortest answer is doing.” - George Herbert | | ~\\ ! //~ | | ( ( 'o . o' ) ) Imagination can change the equation . . | | ( w ) Gergana V Markova gmark...@us.ibm.com | | Storage and SW Defined Systems CTO Office | | linkedin.com/in/gergana | | (+1 US) 520 799 5716 T/L 321-5716 ''o' 'Check the awesome TSM Operation Center Live Demo on Service Engage! https://www.ibmserviceengage.com/on-premises-solutions ----- Forwarded by Gergana V Markova/Tucson/IBM on 01/19/2016 01:50 PM ----- From: Del Hoobler/Endicott/IBM@IBMUS To: ADSM-L@VM.MARIST.EDU Date: 01/19/2016 11:29 AM Subject: Re: [ADSM-L] Operations Center 7.1.4 : Unable to send custom report Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> Hi Erwan, This is a known issue. IBM is working on a fix now. Thank you, Del ---------------------------------------------------- "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> wrote on 01/19/2016 09:25:35 AM: > From: Erwann SIMON <erwann.si...@free.fr> > To: ADSM-L@VM.MARIST.EDU > Date: 01/19/2016 09:26 AM > Subject: Operations Center 7.1.4 : Unable to send custom report > Sent by: "ADSM: Dist Stor Manager" <ADSM-L@VM.MARIST.EDU> > > Hi all, > > I'm currently trying to use the new Operations Center Enhanced > Reporting feature. > > TSM Server is 7.1.4.000, OC is 7.1.4.100. Similar tests have been > made on AIX, Linux and Windows platforms. > > I've made the set up and I'm able to send default reports > (DailyReportJob), but I'm unable to send custom reports. The is no > specific message in OC or Actlog. > > But there's a clue in tsm_opscntr.log (/opt/tivoli/tsm/ui/Liberty/ > usr/servers/guiServer/logs/tsm_opscntr.log) > > Failing Custom Report Job : > 1/19/16 12:31:03.097 WET [tid=181513] [INFO] Custom Report Job running > 1/19/16 12:31:03.206 WET [tid=181513] [ERROR] Problem running CustomReportJob > org.apache.velocity.exception.ResourceNotFoundException: Unable to > find resource '../reports/template/CustomReport.vm' > at > org.apache.velocity.runtime.resource.ResourceManagerImpl.loadResource > (ResourceManagerImpl.java:474) > at > org.apache.velocity.runtime.resource.ResourceManagerImpl.getResource > (ResourceManagerImpl.java:352) > at org.apache.velocity.runtime.RuntimeInstance.getTemplate > (RuntimeInstance.java:1533) > at org.apache.velocity.runtime.RuntimeInstance.getTemplate > (RuntimeInstance.java:1514) > at org.apache.velocity.runtime.RuntimeSingleton.getTemplate > (RuntimeSingleton.java:299) > at org.apache.velocity.app.Velocity.getTemplate(Velocity.java:358) > at com.ibm.tsm.gui.reports.CustomReportJob.doRun > (CustomReportJob.java:99) > at com.ibm.tsm.scheduler.jobs.ReportJob.execute(ReportJob.java:111) > at com.ibm.tsm.scheduler.cntl.OCSchedulerJob.runJob > (OCSchedulerJob.java:258) > at com.ibm.tsm.scheduler.cntl.OCSchedulerJob.call > (OCSchedulerJob.java:125) > at com.ibm.tsm.scheduler.cntl.OCSJobThread.run(OCSJobThread.java:74) > at java.util.concurrent.Executors$RunnableAdapter.call > (Executors.java:522) > at java.util.concurrent.FutureTask.run(FutureTask.java:277) > at java.util.concurrent.ThreadPoolExecutor.runWorker > (ThreadPoolExecutor.java:1153) > at java.util.concurrent.ThreadPoolExecutor$Worker.run > (ThreadPoolExecutor.java:628) > at java.lang.Thread.run(Thread.java:785) > > Successful Default Report Job (Daily or License are OK) : > 1/19/16 12:32:16.346 WET [tid=181527] [INFO] Weekly Licensing Job running > 1/19/16 12:32:16.771 WET [tid=181527] [INFO] Sent email with message > ID: <-973800473.26.1453206736543.JavaMail.root@SRVTSM> > 1/19/16 12:32:16.771 WET [tid=181527] [INFO] WeeklyLicenseJob: Email > sent successful > > Have you successfully used those features ? > > Thanks in advance. > > -- > Best regards / Cordialement / مع تحياتي > Erwann SIMON >
