Hello Angelo, The Sandbox is in fact misbehaving right now; please see
http://groups.google.com/group/adwords-api/browse_thread/thread/90be549cfc79539f# As for why generic errors are sometimes returned, the basic idea is that the "expected" errors are all mapped to specific error codes with well-defined error strings. When unanticipated errors take place, the generic "an internal error has occurred" message is returned for lack of a better explanation. The details we have in our logs should be able to pinpoint exactly what went wrong, but a combination of the fact that the underlying details are not likely to be meaningful to the end developer and the desire not to expose any potentially proprietary information about our internal systems means that presenting the generic error message is the preferred solution. Cheers, -Jeff Posnick, AdWords API Team On Oct 27, 8:33 pm, Angelo <[EMAIL PROTECTED]> wrote: > Looks like it's working now. I created the account about 7 hours ago > so it appears that it takes a some time for new records to propagate > through the system. > > One thing that would be great is to provide some details in these > error messages. I found quite a few people online who got this error > for what turned out to be a variety of different things. From reading > the responses of the Google support guys, it sounds like the error > details are logged on Google's servers so why not pass that info back > to the developers using the API? > > If it takes a while before a new account can be used via the API it > would certainly be useful to note that in the documentation. I know it > would have saved me several hours of pulling my hair out :) > > On Oct 27, 6:07 pm, Angelo <[EMAIL PROTECTED]> wrote: > > > This is my first time using the API. I've got my Client Center account > > set up and am trying to use the latest .Net example code. > > > If I specify a value such as "[EMAIL PROTECTED]" in the > > clientEmail setting, I get the "The specified client email does not > > exist" error. If I specify nothing for the clientEmail setting and > > call the getClientAccounts method as the error message instructs, I > > get the "An internal error has occurred" error. > > > I've tried v12 and v13 with the same result. > > > I've checked all my settings and read every post I could find online > > regarding this error and haven't found a solution. The email is > > correct as is the password. The developerToken is set in the following > > format: "[EMAIL PROTECTED]". No applicationToken is set and the > > clientEmail setting is formatted properly when it's used. > > > I'm running the AccountServiceDemo from the examples. I've verrified > > all settings being passed are correct in the log. I added one line of > > code to the AccountServiceDemo to call the getClientAccounts otherwise > > it's the exact code that I downloaded. > > > The email for my account is a bit long (35 chars) but I wouldn't think > > that would break it, would it? I'm just taking shots in the dark at > > this point since I've tried everything I could find to no avail. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en -~----------~----~----~----~------~----~------~--~---
