Jeff, I checked and that ExternalCustomerId bug seems to be fixed, fixed in the docs too, and now all report types support it. Sorry about the confusion, seems I was a few months (or a few API versions) late in reporting this. :)
All the best, Kemal On Aug 13, 7:38 pm, Kemal <dis...@gmail.com> wrote: > Thanks for the update. We are addicted to our creative detail reports, > so I'm waiting for further details/solution on this. > > On another note, ExternalCustomerId column is not available for > keyword and creative reports, but works for campaign reports. > Currently I match those using CustomerName since nothing else is > available, which is messy since accounts get renamed sometimes. I > can't think of any reason to not support ExternalCustomerId in all > report types. Could you ping the api team on this? > > Cheers, > Kemal > > On Aug 11, 6:38 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > wrote: > > > > > Hello Kemal, > > > Here's what I've found out: for these "gadgetTemplate" ads, the > > information about total number of playbacks and playback rate are > > found in the InteractedImpressions and InteractionRate columns. > > > However, for reasons I'm still trying to determine, the Creative > > report type is unique in not supporting those interaction columns. The > > other major report types (Account, Campaign, Ad Group, Keyword) all do > > support those interaction columns, so you should be able to get the > > stats from there. > > > Cheers, > > -Jeff Posnick, AdWords API Team > > > On Aug 5, 1:49 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > > wrote: > > > > Hello Kemal, > > > > I've opened a bug with the Reports engineering team to investigate > > > why videoPlaybacks (and avgPercentPlayed) are coming back as 0 for > > > those creatives. Apologies for the inconvenience in the meantime. > > > > Cheers, > > > -Jeff Posnick, AdWords API Team > > > > On Aug 5, 5:22 am, Kemal <dis...@gmail.com> wrote: > > > > > Thanks for the info. From what I understand, video ads are all > > > > gadgetTemplates from now on. Actually I confirmed with a local Google > > > > employee that, you can't add video ads without the use of the Display > > > > ad builder. Currently it is the only way. > > > > > I checked an old campaign (generated a report) from 2008, and looks > > > > like the old video ads are still of the type "video". Current > > > > campaigns with old video ads are also OK. This is good news. > > > > > So, apparently the only problem is the videoPlaybacks column always > > > > being 0. I ran a little query for "playbacks=0 and > > > > otherPlaybackColumns>0" on my system, and noticed that it started > > > > towards the end of last year, on a bunch of ads with the type "video". > > > > This date could be wrong because there are only a few matches before > > > > two weeks ago, on July 21st, some "gadgetTemplate" ads. These dates > > > > are the last updated dates on my side, and reflects to the last > > > > updated dates of daily report rows. We don't always do video ads, so > > > > the bug should have emerged before July 21st. Hope this helps. > > > > > All the best, > > > > Kemal > > > > > On Aug 4, 10:34 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > > > > wrote: > > > > > > Hello Kemal, > > > > > > That job id was gone by the time I looked, but I think I found an > > > > > equivalent report in your MCC account that illustrates the behavior. > > > > > > I took a look at the ads in one of the ad groups in question, and I > > > > > think the characterization of the creativeType is correct--they're > > > > > click-to-play video ads created via the Display ad builder, which > > > > > results in our internal creativeType of gadgetTemplate. If you take a > > > > > look at the ads in the AdWords web interface you'll see that they're > > > > > labeled as "display ads" rather than video ads. This terminology is > > > > > obviously confusing, and end-users shouldn't be expected to understand > > > > > the distinction, but I just wanted to point out why you're seeing what > > > > > you are. > > > > > > I personally don't have any info about whether ads that were > > > > > previously considered video ads were in some way converted into > > > > > display ads in our backend. I'll look into it a bit more. Can you > > > > > confirm that these exact same ads used to come back in reports with a > > > > > creativeType of "video" and that nothing was done in the advertiser's > > > > > account to change them? On which date did this first start happening? > > > > > > I'll also look into the ramifications of the creativeType change on > > > > > video playback reporting, as I do see examples in your report of > > > > > videoPlaybacks being 0 but the individual playback percentages being > > > > > non-zero. > > > > > > Cheers, > > > > > -Jeff Posnick, AdWords API Team > > > > > > On Aug 4, 6:09 am, Kemal <dis...@gmail.com> wrote: > > > > > > > Hello, > > > > > > > Seems like the videoPlaybacks column is back, but it is always "0", > > > > > > even though the videoPlaybacksThrough25Percent/50Percent/75Percent/ > > > > > > 100Percent columns are greater than 0. creativeType is still > > > > > > "gadgetTemplate" by the way, shouldn't it be "video"? > > > > > > > One of the job ids is 1046482951. Our reports are auto-generated on > > > > > > the MCC level, more than a few times a day. So if the report expires > > > > > > (and is not accessible) before you have a chance to look at it, just > > > > > > let me know and I'll get back to you with a fresh jobId. > > > > > > > Thanks! > > > > > > > On Aug 4, 12:35 am, AdWords API Advisor > > > > > > <adwordsapiadvi...@google.com> > > > > > > wrote: > > > > > > > > Hello Kemal, > > > > > > > > I'm sorry that you're running into this issue. Could you try re- > > > > > > > running your report and pass along the report job id, assuming > > > > > > > that > > > > > > > the report is still exhibiting that behavior? > > > > > > > > Cheers, > > > > > > > -Jeff Posnick, AdWords API Team > > > > > > > > On Jul 29, 6:03 am, Kemal <dis...@gmail.com> wrote: > > > > > > > > > Still waiting for an answer on this. > > > > > > > > > On Jul 27, 6:51 pm, Kemal <dis...@gmail.com> wrote: > > > > > > > > > > Hello, > > > > > > > > > > In the reports api, the videos in the creative reports are > > > > > > > > > now the > > > > > > > > > creativeType "gadgetTemplate" instead of "video". Confirmed > > > > > > > > > this on > > > > > > > > > two separate accounts. > > > > > > > > > > The videoPlaybacks field is always 0, although the fields > > > > > > > > > videoPlaybacksThrough25Percent, > > > > > > > > > videoPlaybacksThrough50Percent, > > > > > > > > > videoPlaybacksThrough75Percent and > > > > > > > > > videoPlaybacksThrough100Percent are > > > > > > > > > greater than 0. > > > > > > > > > > Here's a snippet I got from the Reports API's Creative Report > > > > > > > > > (trimmed > > > > > > > > > some of the fields) > > > > > > > > > <row date="2009-07-27" keywordid="3000000" > > > > > > > > > creativeid="3518734911" > > > > > > > > > creativeType="gadgetTemplate" creativeStatus="Enabled" > > > > > > > > > agStatus="Enabled" hostingKey="" campStatus="Active" > > > > > > > > > videoPlaybacks="0" avgPercentPlayed="0.0" > > > > > > > > > videoPlaybacksThrough25Percent="4153" > > > > > > > > > videoPlaybacksThrough50Percent="3037" > > > > > > > > > videoPlaybacksThrough75Percent="2502" > > > > > > > > > videoPlaybacksThrough100Percent="2233"></row> > > > > > > > > > > When I generate an Ad Performance report thru the Adwords > > > > > > > > > Interface, I > > > > > > > > > get this: > > > > > > > > > <row date="2009-07-27" creativeid="3518734911" > > > > > > > > > creativeType="gadgetTemplate" creativeStatus="Enabled" > > > > > > > > > agStatus="Enabled" campStatus="Active" > > > > > > > > > videoPlaybacksThrough25Percent="4578" > > > > > > > > > videoPlaybacksThrough50Percent="3348" > > > > > > > > > videoPlaybacksThrough75Percent="2742" > > > > > > > > > videoPlaybacksThrough100Percent="2439" > > > > > > > > > templateMouseovers="18566" > > > > > > > > > templateInteractions="7298"></row> > > > > > > > > > > videoPlaybacks field is gone, instead there are > > > > > > > > > templateInteractions > > > > > > > > > and templateMouseovers fields. > > > > > > > > > > Seems like something is broken and/or out of sync in the API. > > > > > > > > > What to > > > > > > > > > do? Should I post this to the issue tracker? > > > > > > > > > > Thanks. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en -~----------~----~----~----~------~----~------~--~---
