Hi Eric,

For me I have the same problem for all client emails.

Nicolas

On Jun 15, 8:05 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
wrote:
> Hi All,
>
> I'm not able to replicate the problem, even with a brand new sandbox
> account.  Are you seeing this behavior on all client accounts?  Do new
> sandbox accounts work correctly?
>
> Best,
> - Eric
>
> On Jun 15, 10:33 am, kolok <noud...@weborama.com> wrote:
>
> > Hi all
>
> > I have the same problem with a perl script which work before.
> > I run GetRelatedClient before and I use official google lib.
>
> > I active the trace , script send :
>
> > SOAP::Serializer::envelope: SOAP::Data=HASH(0x1ec26b0)
> > SOAP::Transport::HTTP::Client::send_receive: 
> > POSThttps://sandbox.google.com/api/adwords/v13/AccountServiceHTTP/1.1
> > Accept: text/xml
> > Accept: multipart/*
> > Accept: application/soap
> > Content-Length: 680
> > Content-Type: text/xml; charset=utf-8
> > SOAPAction: "#getAccountInfo"
>
> > <?xml version="1.0" encoding="UTF-8"?>
> >  <soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";
> > xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/";
> > xmlns:xsd="http://www.w3.org/2001/XMLSchema";
> > soap:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/";
> > xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/";>
> >   <soap:Header>
> >    <email>noud...@weborama.com</email>
> >    <password>xxxxxxx</password>
> >    <useragent>weborama</useragent>
> >    <developerToken>noud...@weborama.com++usd</developerToken>
> >    <applicationToken>SANDBOX</applicationToken>
> >    <clientEmail>client_4+noud...@weborama.com</clientEmail>
> >   </soap:Header>
> >   <soap:Body>
> >    <getAccountInfo xsi:nil="true" />
> >   </soap:Body>
> >  </soap:Envelope>
>
> > And Sandbox returned :
>
> > SOAP::Transport::HTTP::Client::send_receive: HTTP/1.1 200 OK
> > Cache-Control: private, max-age=0
> > Connection: close
> > Date: Tue, 15 Jun 2010 14:13:00 GMT
> > Server: GSE
> > Content-Type: text/xml; charset=utf-8
> > Expires: Tue, 15 Jun 2010 14:13:00 GMT
> > Client-Date: Tue, 15 Jun 2010 14:13:02 GMT
> > Client-Peer: 74.125.79.81:443
> > Client-Response-Num: 1
> > Client-SSL-Cert-Issuer: /C=US/O=Google Inc/CN=Google Internet
> > Authority
> > Client-SSL-Cert-Subject: /C=US/ST=California/L=Mountain View/O=Google
> > Inc/CN=sandbox.google.com
> > Client-SSL-Cipher: RC4-SHA
> > Client-SSL-Warning: Peer certificate not verified
> > X-Content-Type-Options: nosniff
> > X-Frame-Options: SAMEORIGIN
> > X-XSS-Protection: 1; mode=block
>
> > <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/
> > envelope/" xmlns:xsd="http://www.w3.org/2001/XMLSchema";
> > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance";>
> >  <soapenv:Header>
> >   <responseTime soapenv:actor="http://schemas.xmlsoap.org/soap/actor/
> > next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
> > adwords/v13">61</responseTime>
> >   <operations soapenv:actor="http://schemas.xmlsoap.org/soap/actor/
> > next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
> > adwords/v13">1</operations>
> >   <units soapenv:actor="http://schemas.xmlsoap.org/soap/actor/next";
> > soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
> > adwords/v13">1</units>
> >   <requestId soapenv:actor="http://schemas.xmlsoap.org/soap/actor/
> > next" soapenv:mustUnderstand="0" xmlns="https://adwords.google.com/api/
> > adwords/v13">32127c0ea82a2fd7b71176050f0a6d4f</requestId>
> >  </soapenv:Header>
> >  <soapenv:Body>
> >   <getAccountInfoResponse xmlns="">
> >    <ns1:getAccountInfoReturn xmlns:ns1="https://adwords.google.com/api/
> > adwords/v13">
> >     <ns1:currencyCode>USD</ns1:currencyCode>
> >     <ns1:customerId>0</ns1:customerId>
> >     <ns1:defaultNetworkTargeting>
> >      <ns1:networkTypes>GoogleSearch</ns1:networkTypes>
> >      <ns1:networkTypes>SearchNetwork</ns1:networkTypes>
> >      <ns1:networkTypes>ContentNetwork</ns1:networkTypes>
> >     </ns1:defaultNetworkTargeting>
> >     <ns1:descriptiveName></ns1:descriptiveName>
> >     <ns1:emailPromotionsPreferences>
> >      <ns1:accountPerformanceEnabled>false</
> > ns1:accountPerformanceEnabled>
> >      <ns1:disapprovedAdsEnabled>false</ns1:disapprovedAdsEnabled>
> >      <ns1:marketResearchEnabled>false</ns1:marketResearchEnabled>
> >      <ns1:newsletterEnabled>false</ns1:newsletterEnabled>
> >      <ns1:promotionsEnabled>false</ns1:promotionsEnabled>
> >     </ns1:emailPromotionsPreferences>
> >     <ns1:languagePreference>en_US</ns1:languagePreference>
> >     <ns1:primaryAddress>
> >      <ns1:addressLine1></ns1:addressLine1>
> >      <ns1:addressLine2></ns1:addressLine2>
> >      <ns1:city></ns1:city>
> >      <ns1:companyName></ns1:companyName>
> >      <ns1:countryCode></ns1:countryCode>
> >      <ns1:emailAddress>client_4+noud...@weborama.com</
> > ns1:emailAddress>
> >      <ns1:faxNumber></ns1:faxNumber>
> >      <ns1:name></ns1:name>
> >      <ns1:phoneNumber></ns1:phoneNumber>
> >      <ns1:postalCode></ns1:postalCode>
> >      <ns1:state></ns1:state>
> >     </ns1:primaryAddress>
> >     <ns1:timeZoneEffectiveDate>1275922932000</
> > ns1:timeZoneEffectiveDate>
> >     <ns1:timeZoneId>America/New_York</ns1:timeZoneId>
> >    </ns1:getAccountInfoReturn>
> >   </getAccountInfoResponse>
> >  </soapenv:Body>
> > </soapenv:Envelope>
>
> > Thanks for your answer.
> > Nicolas
>
> > On Jun 15, 12:12 am, khelll <khel...@gmail.com> wrote:
>
> > > Yes still getting 0.
>
> > > On Jun 14, 8:30 pm, AdWords API Advisor <adwordsapiadvi...@google.com>
> > > wrote:
>
> > > > Hi,
>
> > > > I'm not able to replicate this issue with my own sandbox account.  Are
> > > > you still seeing this behavior?
>
> > > > Best,
> > > > - Eric Koleda, AdWords API Team
>
> > > > On Jun 12, 8:42 pm, khelll <khel...@gmail.com> wrote:
>
> > > > > I'm trying to get the customer id of some client on sandbox.
> > > > > I was using exactly the code 
> > > > > examplehttp://code.google.com/p/google-api-adwords-python-lib/source/browse/...,
> > > > > It was working well for me, but since few days I started to get 0
> > > > > value for all customer ids.
> > > > > Any idea?

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