For anyone stumbling upon this ticket and wondering what happened: The reason the media bundle is not being returned is because the ads in question are old template ads which do not have display info. New HTML5 upload ads will have a media bundle available.
On Tuesday, 19 July 2022 at 10:24:44 UTC+2 Tiana S. wrote: > Hi Carmela, > > Thanks for your response! > The issue is that the field is not being returned through the API, so I > cannot provide logs of it being returned... > > I will privately send a screenshot from the Google Ads UI of an ad preview > of an HTML5 upload ad from the previously sent response. > > Thank you for the help so far! > > Tiana > > On Thursday, 14 July 2022 at 14:47:10 UTC+2 adsapi wrote: > >> Hi Tiana, >> >> Thank you for providing the logs which show that you are not getting the >> ad_group_ad.ad.display_upload_ad.media_bundle >> <https://developers.google.com/google-ads/api/fields/v10/ad_group_ad#ad_group_ad.ad.display_upload_ad.media_bundle> >> field. >> I am Carmela, also a member of the Google Ads API team. >> >> Moving forward, could you provide complete logs (*request* >> <https://developers.google.com/google-ads/api/docs/concepts/field-service?hl=en#request> >> and *response* >> <https://developers.google.com/google-ads/api/docs/concepts/field-service?hl=en#response> >> logs >> with the *request-id* >> <https://developers.google.com/google-ads/api/docs/concepts/call-structure?hl=en#request-id>) >> >> showing that the ad_group_ad.ad.display_upload_ad.media_bundle >> <https://developers.google.com/google-ads/api/fields/v10/ad_group_ad#ad_group_ad.ad.display_upload_ad.media_bundle> >> field >> is returning and also a screenshot of the Google Ads UI showing the said >> field? I asked for these details to further help you address this issue. >> >> >> You may then send the requested information via the *Reply privately to >> author* option. If this option is not available, you may send the >> details directly to our googleadsa...@google.com alias by referring to >> this thread. >> >> Regards, >> [image: Google Logo] >> Carmela >> Google Ads API Team >> >> >> ref:_00D1U1174p._5004Q2cVa0w:ref >> > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/67a29693-9344-4e83-b84a-2472ae6c3fafn%40googlegroups.com.
