Same here. Please let us know if you have ETA for the fix. Thanks!
On Thursday, September 8, 2022 at 2:20:07 PM UTC-7 Gavin wrote:
> We also experienced the same error message for our calls to Google Ads
> starting from the same time. It looks like an outage in Google Ads API. Can
> someone please help confirm and have an ETA of the fix / mitigation?
>
> {
> "StatusCode": 13,
> "Details": "Internal error encountered.",
> "RequestId": "cNNFoWWRq0oZh2XavHtxkQ",
> "Failure": {
> "errors": [
> {
> "errorCode": {
> "internalError": "INTERNAL_ERROR"
> },
>
> "message": "An internal error has occurred."
> }
> ],
> "requestId": "cNNFoWWRq0oZh2XavHtxkQ"
> }
> }
>
> Thanks,
> Gavin
>
> On Thursday, September 8, 2022 at 1:59:33 PM UTC-7 j.e.frank wrote:
>
>> Starting around 4pm Eastern time, we started having all of our GAQL calls
>> fail with an INTERNAL_ERROR. I don't know of any changes on our end that
>> might be relevant. Is there a known issue with GAQL?
>>
>> Here is the logging output from one such call (with some info redacted by
>> me)
>>
>> 2022-09-08 16:56:55.387 [local] [grpc-default-executor-13] INFO
>> c.g.ads.googleads.lib.request.detail - FAILURE REQUEST DETAIL.
>> Request
>> -------
>> MethodName:
>> google.ads.googleads.v11.services.GoogleAdsService/SearchStream
>> Endpoint: googleads.googleapis.com:443
>> Headers: {developer-token=REDACTED, login-customer-id=REDACTED,
>> x-goog-api-client=gl-java/11.0.13 gccl/19.0.0 gapic/19.0.0 gax/2.6.1
>> grpc/1.41.0}
>> Body: customer_id: "REDACTED"
>> query: "SELECT campaign.id, campaign.name, campaign.status,
>> campaign.serving_status, campaign.advertising_channel_type, customer.id,
>> customer.descriptive_name, customer.currency_code, customer.time_zone,
>> campaign.end_date, campaign.start_date FROM campaign WHERE campaign.id
>> IN (REDACTED) ORDER BY campaign.id, customer.id"
>>
>>
>> Response
>> --------
>> Headers:
>> Metadata(content-type=application/grpc,request-id=oScB2XFX8vnV2mMf9fKkCw,date=Thu,
>>
>> 08 Sep 2022 20:56:55 GMT,alt-svc=h3=":443"; ma=2592000,h3-29=":443";
>> ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443";
>> ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43")
>> Body: null
>> Failure message: errors {
>> error_code {
>> internal_error: INTERNAL_ERROR
>> }
>> message: "An internal error has occurred."
>> }
>> request_id: "oScB2XFX8vnV2mMf9fKkCw"
>>
>> Status: Status{code=INTERNAL, description=Internal error encountered.,
>> cause=null}.
>>
>
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