Hello. No, we never did. Sent debug logs twice here with absolutely no reply. Ended up not giving our users the option to upload HTML5 ads, although the feature was fully developed, but not working due to this problem.
On Wednesday, September 7, 2022 at 12:54:47 AM UTC+3 james.r...@adpearance.com wrote: > @Ionut Mihai, did you ever figure out a solution or workaround here? We > are running into a similar issue, unable to upload a HTML5 template via the > API. Same bundle works fine through the Google Ads UI and passes > verification here: https://h5validator.appspot.com/adwords/asset > On Friday, March 4, 2022 at 12:14:20 AM UTC-8 Ionut Mihai wrote: > >> Any news on this? It's been another month without any response. I've sent >> the complete logs and data two times already. >> >> On Wednesday, February 2, 2022 at 5:00:21 AM UTC+2 adsapi wrote: >> >>> Hi Ionut, >>> >>> Thank you for following up and providing more details to you concern. >>> >>> So that I can raise the issue to the team and to know if the media that >>> you uploaded met the requirement for the specific media type, would you be >>> able to provide the media that you are trying to upload in the Google Ads >>> API? Please provide it via *Reply privately to author* option or >>> to this email address googleadsa...@google.com if this option is not >>> available. >>> >>> Regards, >>> [image: Google Logo] >>> Ernie John Blanca Tacata >>> Google Ads API Team >>> >>> >>> ref:_00D1U1174p._5004Q28nzfB:ref >>> >> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/4358e670-0411-47ba-8750-d02b88f251f7n%40googlegroups.com.
