Hello.
Thanks for your help,

What could be the reason for this error?

{
  results: [ { user_identifiers: [], gbraid: '', wbraid: '' } ],
  partial_failure_error: {
    details: [ [Object] ],
    code: 3,
    message: 'No click was found for the provided user identifiers. This 
may be because the conversion did not come from a Google Ads campaign., at 
conversions[0].user_identifiers'
  }
}

Grateful for your support,
María.

El jueves, 3 de noviembre de 2022 a la(s) 10:05:11 UTC-5, adsapi escribió:

> Hi Maria,
>
> Thank you for reaching out to the Google Ads API support team.
>
> *I would like to understand how to make the phone valid for a click 
> conversion?  *You may need to use user_identifiers which contain between 
> one and five identifiers. While using user_identifiers phone numbers must 
> be hashed using the SHA-256 algorithm before being uploaded. In order to 
> standardize the hash results, prior to hashing one of these values you 
> must: 
>    
>    - Remove leading/trailing whitespaces. 
>    - Convert the text to lowercase. 
>    - Format phone numbers according to the *E164 standard* 
>    <https://en.wikipedia.org/wiki/E.164>. 
>
> *And I would like to know if it is possible not to send the gclid only the 
> phone? *Instead of setting gclid, populate the user_identifiers with the 
> standardized and hashed email address or phone number of the user. You may 
> note that before using *enhanced conversions* 
> <https://developers.google.com/google-ads/api/docs/conversions/enhance-conversions>
>  in 
> Google Ads API, you would need to have a *ConversionAction* 
> <https://developers.google.com/google-ads/api/reference/rpc/v11/ConversionAction>
>  with 
> a type of WEBPAGE and enhanced conversions enabled, and this *section of 
> setup* 
> <https://developers.google.com/google-ads/api/docs/conversions/upload-identifiers?hl=en#setup>
>  to 
> be completed. 
>
> Node js library is not supported in the Google Ad API. Please see here 
> <https://developers.google.com/google-ads/api/docs/client-libs> client 
> library.
>
> Let me know if you have any questions.
>
> Thanks, 
> [image: Google Logo] 
> Nirmita 
> Google Ads API Team 
>   
>
> ref:_00D1U1174p._5004Q2fzPFL:ref
>

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  • AC... Maria Alejandra Luna Tito
    • ... Maria Alejandra Luna Tito
      • ... Maria Alejandra Luna Tito
        • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
          • ... 'Google Ads API Forum Advisor' via Google Ads API and AdWords API Forum
            • ... Maria Alejandra Luna Tito
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