Hi Team,
We have noticed from the last few days, google ads API has been unstable
and fails intermittently. We had some internal server errors today and upon
re-trying they have been failing with the same error. Could you please
check since this is impacting our production application? I'm sharing logs
of 2 runs below -
[2022-12-08 14:24:29,518] {{logging_mixin.py:112}} INFO - [2022-12-08
14:24:29,517] {{logging_interceptor.py:267}} INFO - Request
-------
Method: /google.ads.googleads.v10.services.GoogleAdsService/SearchStream
Host: googleads.googleapis.com
Headers: {
"developer-token": "REDACTED",
"login-customer-id": "5464537117",
"x-goog-api-client": "gl-python/3.7.15 grpc/1.38.1 gax/1.31.5
gccl/16.0.0",
"x-goog-request-params": "customer_id=4059920229"
}
Request: customer_id: "4059920229"
query: "SELECT
customer.descriptive_name,\ncampaign.id,\ncampaign.name,\ncampaign.status,\nad_group.id,\nad_group.name,\nad_group.status,\nsearch_term_view.status,\nmetrics.clicks,\nmetrics.conversions,\nmetrics.cost_micros,\nsegments.date,\nsegments.day_of_week,\nsegments.device,\nmetrics.impressions,\nsegments.keyword.info.text,\nsegments.keyword.ad_group_criterion,\nsegments.month,\nsegments.ad_network_type,\nsearch_term_view.search_term,\nsegments.week,\nsegments.year
FROM search_term_view WHERE segments.date = \'2022-12-06\'"
Response
-------
Headers: {
"google.ads.googleads.v10.errors.googleadsfailure-bin":
"\nA\n\u0002P\u0004\u0012;A transient internal error has occurred. Retry
the request.\u0012\u0016vVM-s3QGQi9FLDvQ86VWZQ",
"grpc-status-details-bin": "\b\r\u0012\u001bInternal error
encountered.\u001a\u0001\nDtype.googleapis.com/google.ads.googleads.v10.errors.GoogleAdsFailure\u0012[\nA\n\u0002P\u0004\u0012;A
transient internal error has occurred. Retry the
request.\u0012\u0016vVM-s3QGQi9FLDvQ86VWZQ",
"request-id": "vVM-s3QGQi9FLDvQ86VWZQ"
}
Fault: {
"created": "@1670509469.517541245",
"description": "Error received from peer ipv4:172.253.122.95:443",
"file": "src/core/lib/surface/call.cc",
"file_line": 1066,
"grpc_message": "Internal error encountered.",
"grpc_status": 13
}
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
[2022-12-08 14:11:36,608] {{logging_mixin.py:112}} INFO - [2022-12-08
14:11:36,608] {{logging_interceptor.py:267}} INFO - Request
-------
Method: /google.ads.googleads.v10.services.GoogleAdsService/SearchStream
Host: googleads.googleapis.com
Headers: {
"developer-token": "REDACTED",
"login-customer-id": "5464537117",
"x-goog-api-client": "gl-python/3.7.15 grpc/1.38.1 gax/1.31.5
gccl/16.0.0",
"x-goog-request-params": "customer_id=4700016696"
}
Request: customer_id: "4700016696"
query: "SELECT
customer.descriptive_name,\ncampaign.id,\ncampaign.name,\ncampaign.status,\nad_group.id,\nad_group.name,\nad_group.status,\nsearch_term_view.status,\nmetrics.clicks,\nmetrics.conversions,\nmetrics.cost_micros,\nsegments.date,\nsegments.day_of_week,\nsegments.device,\nmetrics.impressions,\nsegments.keyword.info.text,\nsegments.keyword.ad_group_criterion,\nsegments.month,\nsegments.ad_network_type,\nsearch_term_view.search_term,\nsegments.week,\nsegments.year
FROM search_term_view WHERE segments.date = \'2022-12-06\'"
Response
-------
Headers: {
"google.ads.googleads.v10.errors.googleadsfailure-bin":
"\nA\n\u0002P\u0004\u0012;A transient internal error has occurred. Retry
the request.\u0012\u0016hi2w2fw16nuqbOZ_GME5-A",
"grpc-status-details-bin": "\b\r\u0012\u001bInternal error
encountered.\u001a\u0001\nDtype.googleapis.com/google.ads.googleads.v10.errors.GoogleAdsFailure\u0012[\nA\n\u0002P\u0004\u0012;A
transient internal error has occurred. Retry the
request.\u0012\u0016hi2w2fw16nuqbOZ_GME5-A",
"request-id": "hi2w2fw16nuqbOZ_GME5-A"
}
Fault: {
"created": "@1670508696.602557205",
"description": "Error received from peer ipv4:172.253.122.95:443",
"file": "src/core/lib/surface/call.cc",
"file_line": 1066,
"grpc_message": "Internal error encountered.",
"grpc_status": 13
}
--
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