We started seeing API failures starting 2022-12-16 7:00 PM PST, this is
happening across all google ads end points.
This is impacting all our reporting without having correct spend and
conversions
below is the error we are receiving
{logging_interceptor.py:271} WARNING - Request made: ClientCustomerId:
9826732845, Host: googleads.googleapis.com, Method:
/google.ads.googleads.v11.services.GoogleAdsService/SearchStream,
RequestId: lsjLi-CYpqS0PJsoA9Lr7g, IsFault: True, FaultMessage: User
doesn't have permission to access customer. Note: If you're accessing a
client customer, the manager's customer id must be set in the
'login-customer-id' header. See
https://developers.google.com/google-ads/api/docs/concepts/call-structure#cid
*** google.ads.googleads.errors.GoogleAdsException:
(<_SingleThreadedRendezvous of RPC that terminated with:
status = StatusCode.PERMISSION_DENIED
details = "The caller does not have permission"
debug_error_string =
"{"created":"@1671319331.838439000","description":"Error received from peer
ipv6:[2607:f8b0:4007:815::200a]:443","file":"src/core/lib/surface/call.cc","file_line":967,"grpc_message":"The
caller does not have permission","grpc_status":7}"
>, <_SingleThreadedRendezvous of RPC that terminated with:
status = StatusCode.PERMISSION_DENIED
details = "The caller does not have permission"
debug_error_string =
"{"created":"@1671319331.838439000","description":"Error received from peer
ipv6:[2607:f8b0:4007:815::200a]:443","file":"src/core/lib/surface/call.cc","file_line":967,"grpc_message":"The
caller does not have permission","grpc_status":7}"
>, errors {
error_code {
authorization_error: USER_PERMISSION_DENIED
}
message: "User doesn\'t have permission to access customer. Note: If
you\'re accessing a client customer, the manager\'s customer id must be set
in the \'login-customer-id\' header. See
https://developers.google.com/google-ads/api/docs/concepts/call-structure#cid";
}
request_id: "lsjLi-CYpqS0PJsoA9Lr7g"
, 'lsjLi-CYpqS0PJsoA9Lr7g')
We are including manager customer_id in the header as login-customer-id.
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