hi
I have already tried using exponential backoff for retries, but it still 
keeps returning errors. Meanwhile, batch operations to add no more than 4 
campaigns are successful. Do you need more information from me? I can 
provide it. Thank you for your reply and have a pleasant day!

On Thursday, 9 March 2023 at 01:48:16 UTC+8 Google Ads API Forum Advisor 
wrote:

> Hi Jing, 
>
> Thank you for coming back to us. I hope you are doing well today.
>
> Thank you for providing complete logs. Moving forward to the concern about 
> the *internal error*, could you please confirm to us that you already 
> follow the guideline provided before? Let me reiterate below for reference.
>
> *“The common cause of this **Internal Error* 
> <https://developers.google.com/google-ads/api/docs/best-practices/common-errors#internalerror>*
>  error 
> is that the API isn't functioning correctly due to a bug. As per this 
> **retryable 
> errors* 
> <https://developers.google.com/google-ads/api/docs/best-practices/error-types#retryable_errors>*
>  guide, 
> some errors, such as TRANSIENT_ERROR or INTERNAL_ERROR, can indicate a 
> temporary problem that may be resolved by retrying the request after a 
> short pause. As mentioned also in the said guide, we recommend that when 
> you retry requests, use an exponential backoff policy. For example, if you 
> first pause 5 seconds before the first retry, you could pause 10 seconds 
> after the second and 20 seconds after the third retry. Exponential backoff 
> helps ensure you are not calling the API too aggressively.”*
>
> I ask this as this will help to raise your concern with the rest of the 
> team for further investigation on this matter and find right 
> recommendations.
>
> Thank you for your patience and understanding. Have a great day.
>
> Regards,
> [image: Google Logo] Google Ads API Team 
>
> ref:_00D1U1174p._5004Q2jXDA8:ref
>

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