it looks that the issue only happens on customer: 963-325-2678 this customer account settings is different from previous accounts. It has Call and messaging ads terms in account settings.
On Tuesday, June 20, 2023 at 12:48:30 PM UTC-7 msgu...@gmail.com wrote: > I tried on UI, if I edit existing call asset, it ask me to accept > Click-to-Call > Terms. if I link existing one to new campaign, it works fine, but I > cannot create new one or edit existing one. > > > On Tuesday, June 20, 2023 at 12:45:04 PM UTC-7 msgu...@gmail.com wrote: > >> Hi Team, >> >> Could you reply me seriously? >> Basically, the call_reporting_enabled has been accepted at account level. >> But not sure why this error happens because only this customer has this >> issue. >> I was just wondering if there is something beyond call_reporting_enabled >> in API to accept "Click-to-Call Terms". >> >> >> Thanks, >> Guofu >> >> On Tuesday, June 13, 2023 at 5:35:26 AM UTC-7 Google Ads API Forum >> Advisor wrote: >> >>> Hi Guofu, >>> >>> Thanks for reaching out to the Google Ads API Team. I hope you are doing >>> well today. >>> >>> With regards to your concern about the *Error ``Message":"Customer >>> consent for call recording Terms of Service is required to use >>> CallAsset.". *To resolve this kind of issue, you may please follow *Google >>> Ads article: Set up call recording *( >>> *https://support.google.com/google-ads/answer/9882108* >>> <https://support.google.com/google-ads/answer/9882108>). >>> >>> For further assistance in Google Ads account settings, we highly >>> recommend reaching out to the *Google Ads product support team* for >>> further assistance and clarifications, as they are more equipped to resolve >>> issues related to ads account or account settings and UI concerns. >>> >>> As our team does not handle these requests. For this type of request in >>> the future, please use this link ( >>> https://developers.google.com/google-ads/api/support) for *Google Ads >>> (non-API)* to file your issue directly. >>> >>> *Reference links:* >>> >>> - *Google Ads API* - >>> *https://developers.google.com/google-ads/api/docs/first-call/overview* >>> <https://developers.google.com/google-ads/api/docs/first-call/overview> >>> - *Google Ads product support team* - >>> *https://support.google.com/google-ads/gethelp* >>> <https://support.google.com/google-ads/gethelp> >>> >>> >>> Have a great day. >>> >>> This message is in relation to case "ref:_00D1U1174p._5004Q2mB4z2:ref" >>> >>> Thanks, >>> >>> [image: Google Logo] Google Ads API Team >>> >>> >>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/e11d8558-4ef0-4794-854c-77cbc31cb828n%40googlegroups.com.
