We also observed this issue on the google.ads.googleads.v14.services.KeywordPlanIdeaService.GenerateKeywordHistoricalMetrics method, with similar disruption end our end. Issues started on Sep 1, became more severe on Sep 2 and Sep 3, and finally disappeared again on Sep 4, without any change on our side.
On Monday, September 4, 2023 at 2:35:18 PM UTC+2 Ate Fokkinga wrote: > Hi, > > For us, the error has dissappeared after 5pm UTC September 3rd. We did not > change anything when the error started and not when the error ended. It > would be good to have an explanation from Google on what happened and how > it was resolved, since it had a pretty big impact on our customers and > we've also spent a large number of hours on our end making sure it wasn't > something in our code or infrastructure. You shouldnt need the > request/response logs for that, and you should be able to see these 401's > in the internal logging, since I could clearly see them in my own Ads API > metrics, see screenshot. > > Best > > On Monday, September 4, 2023 at 12:12:02 PM UTC+2 Google Ads API Forum > Advisor wrote: > >> Hi, >> >> >> >> Thanks for getting back with us. >> >> >> >> With regards to your concern, I can see that you are using the v13 in >> your requests. Can you also retry your request using the latest version >> (v14) and check if the error persists? This is so we could narrow down the >> possible cause of this error. We highly recommend migrating to a newer >> version as soon as possible to ensure your API access is unaffected, since >> v13 has already been deprecated and issuing requests to a deprecated (or >> sunset) version of the API may incur the risk of losing access to it. >> >> >> >> If the error persists after using the v14, please note that in Google Ads >> API perspective, we need the complete logs to be able to see if there’s an >> error thrown on your side and further investigate. With that being said, >> can you provide the complete *request* and *response* logs with *request* >> *ID* and *request* *header* generated as shown in the respective links >> with the v14? >> >> >> >> Links included in this email: >> >> - *Google Ads API - * >> *https://developers.google.com/google-ads/api/docs/start* >> <https://developers.google.com/google-ads/api/docs/start> >> - *Request - * >> >> *https://developers.google.com/google-ads/api/docs/concepts/field-service#request* >> >> >> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request> >> >> - *Response - * >> >> *https://developers.google.com/google-ads/api/docs/concepts/field-service#response* >> >> >> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> >> >> - *Request ID - * >> >> *https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id* >> >> >> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id> >> >> - *Request header *- >> >> *https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers* >> >> >> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers> >> >> >> >> This message is in relation to case "ref:_00D1U1174p._5004Q2oAGNX:ref" >> >> Thanks, >> >> [image: Google Logo] Google Ads API Team >> >> >> -- *GetYourGuide Deutschland GmbH* Sonnenburger Strasse 73, 10437 Berlin, Germany Geschäftsführer: Johannes Reck, Tao Tao, Nils Chrestin Amtsgericht Charlottenburg HRB 132059 B; USt-IdNr. DE27645xz <https://www.facebook.com/GetYourGuide> <https://twitter.com/GetYourGuide> <https://www.instagram.com/getyourguide/> <https://www.linkedin.com/company/getyourguide-ag> <http://www.getyourguide.com/> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/d6e76bb3-07f0-41db-92ac-71aadf967344n%40googlegroups.com.
