Hey,

I will work on getting the logs, but just to be clear: 

If the conversion action was created for example yesterday with a 
click-through window of 21 days, but the GCLID is 2 days old, this GCLID 
could not be used for the conversion action because it is older than the 
conversion action? Is this correct?

Kind regards,
Selcuk Tekin
On Wednesday, December 6, 2023 at 3:20:21 PM UTC+1 Google Ads API Forum 
Advisor wrote:

> Hi Selcuk,
>
> Thank you for reaching out to the Google Ads API support team.
>
> After reviewing your query, it appears that you are facing an '
> EXPIRED_EVENT 
> <https://developers.google.com/google-ads/api/reference/rpc/v15/ConversionUploadErrorEnum.ConversionUploadError#:~:text=and%20try%20again.-,EXPIRED_EVENT,-The%20imported%20event>'
>  
> error. If the conversion action was created recently, then the 
> click-through window for that conversion action will also be recent. This 
> means that any imported events that occurred more than 21 days ago will not 
> be recorded for that conversion action. As you mentioned that the customer 
> connected his store yesterday, so the conversion action will be recent, 
> this may be the reason you are facing this error.  
>
> I would suggest you to check the creation date of the conversion action to 
> make sure that the click-through window is long enough to include the 
> imported events. You may refer to this guide 
> <https://developers.google.com/google-ads/api/docs/conversions/upload-clicks?hl=en>
>  for 
> more information. To investigate the issue further, provide us with 
> the complete API logs (*request* 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
>  and  
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
> *response* 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
>  with  
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
> *request-id* 
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
>  and  
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>*request
>  
> header* 
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>)
>  
> generated at your end.
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides  
> <https://developers.google.com/google-ads/api/docs/client-libs/java/logging>
> *Java* 
> <https://developers.google.com/google-ads/api/docs/client-libs/java/logging>
> ,  
> <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging>
> *.Net* 
> <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging>
> ,  
> <https://developers.google.com/google-ads/api/docs/client-libs/php/logging>
> *PHP* 
> <https://developers.google.com/google-ads/api/docs/client-libs/php/logging>
> ,  
> <https://developers.google.com/google-ads/api/docs/client-libs/python/logging>
> *Python* 
> <https://developers.google.com/google-ads/api/docs/client-libs/python/logging>
> ,  
> <https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging>
> *Ruby* 
> <https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging>
>  or  
> <https://developers.google.com/google-ads/api/docs/client-libs/perl/logging>
> *Perl* 
> <https://developers.google.com/google-ads/api/docs/client-libs/perl/logging> 
> to 
> enable logging at your end. For REST interface requests, you can 
> enable logging via the curl command by using the -i flag.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct private reply* to this email.
>  
> This message is in relation to case "ref:!00D1U01174p.!5004Q02qWvxD:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>  
>
>  
>
>

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