Hi @Google Ads Advisor,

I have applied for Basic access as well a few weeks back and still haven't 
receive a response yet. Can you kindly help me? 

   - Google Ads manager account (MCC) ID: *633-496-6991*
   - Requester: * jhonych...@gmail.com*
   - Email address:  
*jhony....@toptal.com *

Thanks!

Jhony


On Monday, July 17, 2023 at 9:41:01 PM UTC+2 Google Ads API Forum Advisor 
wrote:

> Hi Arnout, 
>
> Thanks for reaching out to the Google Ads API Team. I hope you are doing 
> well today.
>
>
>
> Please note that with regards to concerns related to the granting and 
> approval process of these tokens are already outside of the scope of Google 
> Ads API support team and our team specializes in Google Ads API-related 
> concerns and technical implementations only. 
>
> To ensure you get proper assistance, we are reaching out to the Google Ads 
> API Compliance team on your behalf and requesting input. In line with this, 
> please provide the *Case ID* (if there is any generated in the format of 
> 0-0###########0) from *Compliance team form* (
> https://support.google.com/adspolicy/contact/contact_ads_api) for the 
> compliance team to further assist you with your concern.
>
>
>
> @Compliance Team
> Please find the pertinent details below and confirm if you are able to 
> assist.
>
> *Summary:*
>
> The customer's main issue is that they tried requesting basic API access 
> two times now, but did not receive any notification or confirmation email. 
>  
>
>    - Google Ads manager account (MCC) ID: *163-448-7537* 
>    - Requester: * a.ver...@gmail.com*  
>    - Email address:  *api-...@app-xprofit.com* 
>    - Case ID: (requested) 
>
>
> Have a great day.
>  
> This message is in relation to case "ref:_00D1U1174p._5004Q2luRGT:ref"
>
> Thanks,
>   
> [image: Google Logo] Google Ads API Team 
>
>
>

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  • Re... Chris Naegelin
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        • ... jhony chu
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