Hello,
we are now running into an Internal Error when fetching product_group_view
data for another client:
Does it have the same problem with corrupt product partitions?
*Here are the request/response logs incl. request-id:*
Method Name:
/google.ads.googleads.v14.services.GoogleAdsService/SearchStream
Host: googleads.googleapis.com
Headers: {
"x-goog-api-client": "gl-php\/8.0.30 gccl\/19.2.0 gapic\/19.2.0
gax\/1.18.2 grpc\/1.50.2 rest\/1.18.2 pb\/+n",
"x-goog-request-params": "customer_id=8875125139",
"developer-token": "REDACTED",
"login-customer-id": "4554523147"
}
Request:
{"customerId":"8875125139","query":"\n SELECT
segments.date,\ncampaign.id,\nad_group.id,\nad_group_criterion.criterion_id,\nad_group_criterion.criterion_id,\nsegments.ad_network_type,\nsegments.device,\nmetrics.cost_micros,\nmetrics.clicks,\nmetrics.impressions,\nmetrics.impressions\n
FROM product_group_view\n WHERE
segments.date BETWEEN '2023-12-14' AND '2023-12-14'\n
AND campaign.status IN(ENABLED, PAUSED, REMOVED)\n AND
ad_group.status IN(ENABLED, PAUSED, REMOVED)\n AND
ad_group_criterion.status IN(ENABLED, PAUSED, REMOVED)\n
AND ad_group_criterion.listing_group.type = 'UNIT'\n AND
metrics.impressions > 0 AND segments.date = '2023-12-14' "}
Response
-------
Headers: {
"request-id": "I7uqA2oUyo_NYQHPRwWIiQ",
"date": "Fri, 15 Dec 2023 18:08:04 GMT",
"alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000"
}
Fault
-------
Status code: 13
Details: Internal error encountered.
Failure:
{"errors":[{"errorCode":{"internalError":"INTERNAL_ERROR"},"message":"An
internal error has occurred."}],"requestId":"I7uqA2oUyo_NYQHPRwWIiQ"}
Exception in retryDecider: {
"message": "Internal error encountered.",
"code": 13,
"status": "INTERNAL",
"details": [
{
"@type": "google.ads.googleads.v14.errors.googleadsfailure-bin",
"data": "<Unknown Binary Data>"
},
{
"@type": "grpc-status-details-bin",
"data": "<Unknown Binary Data>"
},
{
"@type": "request-id",
"data": "I7uqA2oUyo_NYQHPRwWIiQ"
}
]
}
On Tuesday, November 14, 2023 at 2:58:46 PM UTC+1 Google Ads API Forum
Advisor wrote:
> I just spoke with my colleague and they cannot fix it on the back end. The
> workaround is:
>
> - Recreate the AdGroup.
> - Delete the original AdGroup that has the corrupted data.
> - Let me know the results.
>
>
>
> This message is in relation to case "ref:!00D1U01174p.!5004Q02pRLZH:ref"
>
> Thanks,
>
> [image: Google Logo]
> Bob Hancock
> Google Ads API Team
>
>
>
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