We are having the same issue. All other call extension reporting has worked fine through the call_view report. We just started tested Performance Max and none of those calls show in this report. Is there some other report that should include the call extension data for Performance Max campaigns?
On Monday, October 23, 2023 at 12:14:38 PM UTC-4 Google Ads API Forum Advisor wrote: > Hi, > > Thank you for reaching out to the Google Ads API support team. > > By reviewing your concern, I understand that you are attempting to collect > call information from the call_view > <https://developers.google.com/google-ads/api/fields/v15/call_view> > resource via the Google Ads API, but you are encountering difficulties in > obtaining this data specifically from Performance Max campaigns. In order > to further investigate your issue, kindly provide us with the complete API > logs (request > <https://developers.google.com/google-ads/api/docs/concepts/field-service#request> > and response > <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> > with request-id > <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id> > and request header > <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>) > generated > at your end and uncropped UI screenshot of the Google Ads account where you > are facing the issue. > > If you are using a client library and haven't enabled the logging yet, I > would request you to enable logging for the specific client library that > you are using. You can refer to the guides Java > <https://developers.google.com/google-ads/api/docs/client-libs/java/logging> > , .Net > <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging> > , PHP > <https://developers.google.com/google-ads/api/docs/client-libs/php/logging> > , Python > <https://developers.google.com/google-ads/api/docs/client-libs/python/logging> > , Ruby > <https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging> > or Perl > <https://developers.google.com/google-ads/api/docs/client-libs/perl/logging> > to > enable logging at your end. For REST interface requests, you can enable > logging via the curl command by using the -i flag. > > You can send the details via *Reply privately to the author option*, or > *direct > private reply* to this email. > > This message is in relation to case "ref:!00D1U01174p.!5004Q02pVUjH:ref" > > Thanks, > > [image: Google Logo] Google Ads API Team > > > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/0e681704-86d8-4826-a06a-72505c68ef80n%40googlegroups.com.
