Hi, Thank you for contacting the Google Ads API support team.
By reviewing your concern, I understand that you are encountering Internal error and Permission denied errors. Could you please confirm whether you are seeing these errors while using Google Ads API? If yes, kindly note Internal Error occurs when something unexpected happens while processing the request. You can refer to the documentation, to know how to handle the Internal Error. When you retry requests, use an exponential backoff policy. For example, if you first pause 5 seconds before the first retry, you could pause 10 seconds after the second and 20 seconds after the third retry. Exponential backoff helps ensure you are not calling the API too many times. Permission denied error means the user doesn't have permission to access the customer. According to the documentation, if you're accessing the customer please specify the login-customer-id as the manager account ID without hyphens (-). Client libraries have built in support for this. If the issue still persists, could you please provide us with the complete API logs (request and response with request-id and request header) generated at your end to assist you further. If you are using a client library and haven't enabled the logging yet, I would request you to enable logging for the specific client library that you are using. You can refer to the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. For REST interface requests, you can enable logging via the curl command by using the -i flag. You can send the details via Reply privately to the author option, or direct private reply to this email. This message is in relation to case "ref:!00D1U01174p.!5004Q02rz3WG:ref" Thanks, Google Ads API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/cHUUG000000000000000000000000000000000000000000000S8SBE200MWkGs2t1TzmgbsPhOYtXBQ%40sfdc.net.
