Hundreds of people with this issue and not a single solution from support. On Monday, October 31, 2022 at 12:52:26 PM UTC Google Ads API Forum Advisor wrote:
> Hi Shweta, > > Thank you for reaching out to the Google Ads API support team. > > Moving forward to your concern, it seems that you've encountered the > USER_PERMISSION_DENIED > <https://developers.google.com/google-ads/api/docs/best-practices/common-errors#user_permission_denied> > > error. The authorized customer does not have access to the operating > customer. The common cause of this is when authenticating as a user with > access to a manager account but not specifying login-customer-id in the > request. > > To prevent this kind of error, I would suggest specifying the > login-customer-id as the manager account ID without hyphens (-). That being > said, you will need to ensure that the user / email address you used to > generate the credentials indeed has access > <https://support.google.com/google-ads/answer/9978556?visit_id=637628826037447236-382779227&rd=1> > to > the account in your request. If the user / email address has access or is > associated with the MCC / manager account, you will need to specify the MCC > / manager account's ID without hyphens (-) as the value of the > login-customer-id > <https://developers.google.com/google-ads/api/docs/concepts/call-structure#cid> > field. > > If the issue still persists, could you please provide the complete request > <https://developers.google.com/google-ads/api/docs/concepts/field-service#request> > and response > <https://developers.google.com/google-ads/api/docs/concepts/field-service#response> > logs, > with the request-id > <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>? > > If you haven't yet, logging can be enabled by navigating to the Client > libraries > Your client library (ex. Java) > Logging documentation, which > you can access from this link > <https://developers.google.com/google-ads/api/docs/client-libs?hl=en>.You > can provide it via Reply privately to author option. If this option is not > available, you may send the details directly to our > googleadsa...@google.com > <https://mail.google.com/mail/u/0/?fs=1&tf=cm&source=mailto&to=googleadsapi-supp...@google.com> > alias > instead. > > Let me know if you have any questions. > > Thanks, > [image: Google Logo] > Nirmita > Google Ads API Team > > > ref:_00D1U1174p._5004Q2fpyZh:ref > -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/adwords-api/96bba79e-9042-4382-a90d-fb32646b8169n%40googlegroups.com.
