Hi,

Thank you for the assistance. I think this is the approach we have had 
earlier and still got the error. Just to clarify, we don't get any errors 
via the API, but in Google Ads UI only. But we will try once again and get 
back to you with logs if this still doesn't solve the issue.

Br,
Anni

On Tuesday 9 July 2024 at 23:02:03 UTC+3 Google Ads API Forum Advisor wrote:

> Hi,
>
> I would like to inform you that it is not required to provide conversion 
> time stamp of the conversion if you are using order_id to adjust your 
> conversion. Providing adjustment timestamp is enough to adjust the 
> conversions with order_id.
>
> If you have followed all the instructions to make the conversion 
> adjustments and still getting the error, kindly provide us with the 
> complete API logs (request 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
>  and response 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
>  with request-id 
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
>  and request header 
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>)
>  
> for the conversions uploaded and while making conversions adjustment. 
>
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides Java 
> <https://developers.google.com/google-ads/api/docs/client-libs/java/logging>
> , .Net 
> <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging>
> , PHP 
> <https://developers.google.com/google-ads/api/docs/client-libs/php/logging>
> , Python 
> <https://developers.google.com/google-ads/api/docs/client-libs/python/logging>
> , Ruby 
> <https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging>
>  or Perl 
> <https://developers.google.com/google-ads/api/docs/client-libs/perl/logging> 
> to 
> enable logging at your end. For REST interface requests, you can 
> enable logging via the curl command by using the -i flag.
>   
>
>
> *This message is in relation to case "ref:!00D1U01174p.!5004Q02tJNSU:ref" 
> (ADR-00241967) Thanks,*
>   
> [image: Google Logo] *Google Ads API Team* 
> *Register 
> <https://adsonair.withgoogle.com/events/performance-max-api-workshop> for 
> the upcoming workshop: Performance Max and the Google Ads API!*
>  
>
>
>

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