We receive the same error message when attempting to load shopping 
performance data. The error occured around the time of the outage on 
02.08.24

Google Ads API Forum Advisor schrieb am Montag, 5. August 2024 um 08:56:57 
UTC+2:

> Hi,
>
> Thank you for reaching out to the Google Ads API support team.
>
> Based on the provided logs, I understand that you are encountering the "
> UNKNOWN 
> <https://developers.google.com/google-ads/api/reference/rpc/v17/RequestErrorEnum.RequestError#unknown>"
>  
> error. I also noticed that you have provided incomplete logs. Please 
> provide us with the complete API logs (*request* 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
>  and *response* 
> <https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
>  with *request-id* 
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
>  and *request header* 
> <https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>)
>  
> generated at your end.
>
> If you are using a client library and haven't enabled the logging yet, I 
> would request you to enable logging for the specific client library that 
> you are using. You can refer to the guides *Java* 
> <https://developers.google.com/google-ads/api/docs/client-libs/java/logging>
> , *.Net* 
> <https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging>
> , *PHP* 
> <https://developers.google.com/google-ads/api/docs/client-libs/php/logging>
> , *Python* 
> <https://developers.google.com/google-ads/api/docs/client-libs/python/logging>
> , *Ruby* 
> <https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging>
>  or *Perl* 
> <https://developers.google.com/google-ads/api/docs/client-libs/perl/logging> 
> to 
> enable logging at your end. For REST interface requests, you can enable 
> logging via the curl command by using the -i flag.
>
> You can send the details via *Reply privately to the author option*, or 
> *direct private reply* to this email.
>
>
> *This message is in relation to case "ref:!00D1U01174p.!5004Q02vEWTX:ref" 
> (ADR-00260829) Thanks,*
>   
> [image: Google Logo] *Google Ads API Team* 
> *Register 
> <https://adsonair.withgoogle.com/events/performance-max-api-workshop> for 
> the upcoming workshop: Performance Max and the Google Ads API!*
>  
>
>
>

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