I figured out what it was but forgot to post back. There is an error in your ReportUtils.php file.
You have code that looks like this: if (isset($clientId)) { if (strpos($clientId, '@') >= 0) { $headers[] = 'clientEmail: ' . $clientId; } else { $headers[] = 'clientCustomerId: ' . $clientId; } } The problem is that strpos may return 0 if the search string is not found (http://php.net/strpos) so while the above code will work on sandbox accounts it would also attempt to add an email to live accounts. I changed it to >= 1 and everything worked out. On Sep 23, 4:48 pm, AdWords API Advisor <adwordsapiadvi...@google.com> wrote: > Hi Jesse, > > Do you have the report ID for a report that failed to download with > this error? > > Best, > - Eric > > On Sep 22, 10:11 am, "je...@getsidecar.com" <je...@getsidecar.com> > wrote: > > > > > > > > > I'm having this same error, but only with one specific live account. > > How do I confirm the quoted settings? > > > On Aug 24, 2:43 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > > wrote: > > > > Hi Kyle, > > > > Can you confirm that the credentials used when creating the > > > AdWordsUser is an MCC and has that the account with that > > > clientCustomerId as a client? > > > > Best, > > > - Eric Koleda, AdWords API Team > > > > On Aug 22, 9:46 pm, "Kyle (NBM)" <k...@nbm.com.au> wrote: > > > > > Hi there, > > > > > I've searched through the PHP API Documentation, this AdWords API > > > > Group, and further abroad online and I can't find any solution for > > > > this error I get when I try to download reports. > > > > > I'm using the Live API Servers and a fresh copy of the PHP Libary > > > > code. > > > > > This is roughly the code I'm using (with fake Client/Report ID's): > > > > > $user = new AdWordsUser(); > > > > $user->SetClientId('123-456-7890'); > > > > ReportUtils::DownloadReport(123456, 'report.csv', $user); > > > > > The report file is successfully saved, but contains the following text > > > > (I've replaced the actual Report ID with "123456"): > > > > > !!!1|||123456|||AuthenticationError.CLIENT_EMAIL_INVALID??? > > > > > The DownloadReport function also throws "ReportDownloadException". > > > > > I've tried the client ID in the above format (string, with hyphen > > > > separators), string (no hyphens), and Integer, and all fail. > > > > > Any ideas or solutions would be greatly appreciated! > > > > > Cheers, > > > > > Kyle -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en