Dear Team,
Thank you for checking and confirming that the user list *"Customer_list_10_Oct"* is visible in *Audience Manager* under *Tools > Shared Library > Audience Manager > Your data segments*. However, the issue I’m facing is a bit different. The list is *not visible when setting up targeting* in a *Sales Display campaign*, specifically under: *Campaign > Ad Group > Targeting > Audience Segments > Your data segments.* Meanwhile, another test list named *"Validation Segment (Test)"*, with size_for_display = 0, does appear in the same targeting section — which makes the behaviour inconsistent and confusing. Could you please help me understand: - Why the "Customer_list_10_Oct" list is not appearing in the campaign targeting view, even though it's eligible and meets the minimum size? - Are there any additional conditions or delays that affect when a segment becomes available for targeting? Appreciate your continued support. On Thursday, May 15, 2025 at 9:26:39 AM UTC+5:30 Amit Tomar wrote: > I've shared the customer ID by replying to the author. Please let me know > if you need anything else from my end. > > On Wednesday, May 14, 2025 at 8:37:35 PM UTC+5:30 Google Ads API Forum > Advisor wrote: > >> Hi, >> >> Based on the provided information, I understand that the CRM-based user >> list ‘Customer_list_10_Oct’ is not visible in the Google Ads UI while the >> other list ‘Validation Segment (Test)’ is visible in the Google Ads >> account. To assist you further, please provide us with the *Google Ads >> customer ID* >> <https://support.google.com/google-ads/answer/1704344?hl=en&sjid=10686818941406815727-AP> >> >> so that we can investigate your issue further. >> >> You can send the details via *Reply privately to the author option*, or >> *direct >> private reply* to this email. >> Thanks, >> >> [image: Google Logo] Google Ads API Team >> Feedback >> How was our support today? >> >> [image: rating1] >> <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=1&entry.295079254=500Ht00001qWoWIIA0> >> >> [image: rating2] >> <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=2&entry.295079254=500Ht00001qWoWIIA0> >> >> [image: rating3] >> <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=3&entry.295079254=500Ht00001qWoWIIA0> >> >> [image: rating4] >> <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=4&entry.295079254=500Ht00001qWoWIIA0> >> >> [image: rating5] >> <https://docs.google.com/forms/d/e/1FAIpQLSeRhIg5VeThVmbcD0c5DTWTDjmpJuSktN8vFelEL7_KV_Orbg/viewform?usp=pp_url&entry.141427034=5&entry.295079254=500Ht00001qWoWIIA0> >> >> [2025-05-14 15:06:51Z GMT] This message is in relation to case >> "ref:!00D1U01174p.!500Ht01qWoWI:ref" (ADR-00305441) >> >> >> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/adwords-api/ebe647b7-73a7-4ec1-b0dc-6e2f2f54b8aen%40googlegroups.com.
