Hi,

Thank you for reaching out to the Google Ads API support team.

>From the provided information, you are encountering a USER_PERMISSION_DENIED 
>authorization error, it means the user doesn't have permission to access the 
>customer. According to the documentation, if you're accessing the customer, 
>please specify the login-customer-id as the manager account ID. Please check 
>if you have the correct access level to the Google Ads account that you are 
>accessing. Kindly note that could you confirm whether you have added your 
>email ID used to generate the OAuth credentials is listed as having 'Admin' or 
>'Standard' access in your customer account. Kindly verify this by checking 
>under your Google Ads account  > Admin > Access and Security > Users > The 
>email ID has the necessary access level. I recommend referring to the help 
>center article "Manage access to your Google Ads account" for more 
>information. Also, please check if you have the correct access level to the 
>Google Ads account that you are accessing. Also, could you please provide us 
>with the below details.

Execute List Accessible Customers and provide us complete API request and 
response logs, you may also check this API documentation for more information.
The user email is used for generating the OAuth credentials i.e, refresh token.
please provide the complete, updated API logs (request and response logs with 
request-id and request header) generated at your end.If you are using a client 
library and haven't enabled the logging yet, I would request you to enable 
logging for the specific client library that you are using. You can refer to 
the guides Java, .Net, PHP, Python, Ruby or Perl to enable logging at your end. 
For REST interface requests, you can enable logging via the curl command by 
using the -i flag.


You can send the details via Reply privately to the author option, or direct 
private reply to this email.



Thanks,

Google Ads API Team


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[2025-08-12 11:13:18Z GMT] This message is in relation to case 
"ref:!00D1U01174p.!500Ht01syoPV:ref" (ADR-00329655)

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