Here is the request and response information. When I go to the shareable
link URL in ANY browser, it's just a white blank page.
Request
-------
Method:
/google.ads.googleads.v19.services.ShareablePreviewService/GenerateShareablePreviews
Host: googleads.googleapis.com
Headers: {
"developer-token": "REDACTED",
"login-customer-id": "1024444617",
"x-goog-api-client": "gl-python/3.9.5 grpc/1.63.0 gax/2.19.0 gccl/26.0.1
pb/4.25.3",
"x-goog-request-params": "customer_id=1250516055"
}
Request: customer_id: "1250516055"
shareable_previews {
asset_group_identifier {
asset_group_id: 6522394684
}
}
Response
-------
Headers: {
"alt-svc": "h3=\":443\"; ma=2592000,h3-29=\":443\"; ma=2592000",
"content-disposition": "attachment",
"date": "Thu, 25 Sep 2025 22:07:29 GMT",
"request-id": "FKqtvFsn-cMn5UImn94GVg"
}
Response: responses {
asset_group_identifier {
asset_group_id: 6522394684
}
shareable_preview_result {
shareable_preview_url:
"https://ads.google.com/aw_cm/ExternalPreview?ocid=67023904&euid=372927737&pt=ChYIoOj6HxD52emxAVoJEgcKBbywj6YYEkxBQkMyenVaNk5ScnVINEdMdWRmd0FZWVNJMzN2dmN4QXNid3hlYzdNR0hIY1ZLQ2l3eDVDV05LcDNvdG9lNmhhb0RWU3BEWnhQNkpFKOeUq5eYMzCAkOTABDoAQgpTSU1QTFlfQVBJ";
expiration_date_time: "2025-10-09 17:07:29.383"
}
}
On Wednesday, September 24, 2025 at 12:34:25 PM UTC-4 Google Ads API and
AdWords API Forum wrote:
Hi,
Thank you for reaching out to the Google Ads API support team.
Based on the information provided, I understand that you are trying to
generate the shareable preview URLs using the ShareablePreviewService
<https://developers.google.com/google-ads/api/reference/rpc/v21/ShareablePreviewService/GenerateShareablePreviews?apix=true>
and after generating when you are attempting to open the link, it loads a
blank screen. In order to investigate your issue further, kindly provide us
with the complete API logs (request
<https://developers.google.com/google-ads/api/docs/concepts/field-service#request>
and response
<https://developers.google.com/google-ads/api/docs/concepts/field-service#response>
logs with request-id
<https://developers.google.com/google-ads/api/docs/concepts/call-structure#request-id>
and request header
<https://developers.google.com/google-ads/api/docs/concepts/call-structure#request_headers>)
generated at your end to further assist you better.
If you are using a client library and haven't enabled the logging yet, I
would request you to enable logging for the specific client library that
you are using. You can refer to the guides Java
<https://developers.google.com/google-ads/api/docs/client-libs/java/logging>,
.Net
<https://developers.google.com/google-ads/api/docs/client-libs/dotnet/logging>,
PHP
<https://developers.google.com/google-ads/api/docs/client-libs/php/logging>,
Python
<https://developers.google.com/google-ads/api/docs/client-libs/python/logging>,
Ruby
<https://developers.google.com/google-ads/api/docs/client-libs/ruby/logging>
or Perl
<https://developers.google.com/google-ads/api/docs/client-libs/perl/logging>
to enable logging at your end. For REST interface requests, you can enable
logging via the curl command by using the -i flag.
You can send the details via *Reply privately to the author option*, or *direct
private reply* to this email.
Thanks,
Google Ads API support Team.
On Wednesday, September 24, 2025 at 5:03:46 AM UTC+5:30
[email protected] wrote:
I am trying to generate a Shareable Preview link for a Performance Max
asset group. When I "Try this Method" link on this page:
https://developers.google.com/google-ads/api/reference/rpc/v19/ShareablePreviewService/GenerateShareablePreviews?transport=rest
I get a link that just opens to a white page. Nothing is showing in the
browser. Same result when generating via the API. I can get a link with an
expiration, but the page is blank. Anyone else experiencing this issue? I
tried opening in different browsers, PC vs MAC..same result. Just a blank
white page. It's pretty strange because I feel like this worked a couple
weeks ago.
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