Hello Google Ads API Team, I am consistently receiving a PERMISSION_DENIED error when trying to make a simple API call (MutateCampaignBudgets), despite having verified that my permissions are correct.
The core problem is that the API is denying permission, while the Google Ads UI confirms that I have full Admin access. Here are the specific details: Error Message: PERMISSION_DENIED - User doesn't have permission to access customer. Note: If you're accessing a client customer, the manager's customer id must be set in the 'login-customer-id' header. My User Email: [email protected] Manager Account ID (used as login-customer-id): 622-762-0999 Client Account ID (the target customer): 871-444-9229 Most Recent Request ID: -AoWnh794iLmSH8coVP-_g Troubleshooting Steps I Have Already Taken: Verified Admin Access: I have confirmed via the UI that my user ([email protected]) has Admin level access on BOTH the Manager Account (622-762-0999) and the Client Account (871-444-9229). Activated Client Account: The client account (871-444-9229) was fully activated by creating a manual campaign, which is currently paused. The account is no longer in a "Setup in progress" state. Performed Full Token Revocation: I have gone to my Google Account settings, completely removed access for my OAuth app, deleted my local database containing the old refresh token, and re-authorized from scratch to generate a completely fresh token. Despite all of these steps, the PERMISSION_DENIED error persists. This strongly suggests there is a backend permission synchronization issue between the Google Ads UI and the API. Could you please investigate this issue on your end? Thank you for your help. -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog: https://googleadsdeveloper.blogspot.com/ =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API and Google Ads API Forum" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "Google Ads API and AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/adwords-api/0bb9df5b-a7df-494b-b738-077cfadb4ccen%40googlegroups.com.
