Hi Joel, The core engineering team is still actively working on the issue, but I don't have an estimate as to when it will be complete.
Best, - Eric On Jan 20, 9:03 am, joel <joel.patt...@gmail.com> wrote: > Hi Eric, any update on this issue? We are still seeing the error > occur, even on accounts less than a month old. > > Thanks, > > Joel > > On Jan 7, 5:21 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > wrote: > > > > > > > > > HiJoel, > > > That's interesting, it looks like that type of error isn't being > > handled correctly with partialFailure enabled. I'll pass this > > information on to the core engineering team. > > > Best, > > - Eric > > > On Jan 7, 10:38 am,joel<joel.patt...@gmail.com> wrote: > > > > Interesting: when I changed partialFailure to false, the API call > > > starting throwing an AxisFault instead of simply returning null. The > > > Api Error was the following: > > > > AdGroupCriterionLimitExceeded.ACCOUNT_LIMIT > > > Enclosing Id = 2440153893 > > > EntityCountLimitExceededReason "ACCOUNT_LIMIT" Limit = 50000 > > > > Some sample request Ids with partialFailure = false. WIth > > > partialFailure true, these still return null instead of reporting an > > > Api Error. > > > > 37071b4ff056a9c5b9bd0d6a0092dd80 > > > ed0df8e7aedca0aa4adc096f04248d8d > > > 250eb08c5627f210622675cc955e9b0e > > > >Joel > > > > On Jan 6, 11:07 am, AdWords API Advisor <adwordsapiadvi...@google.com> > > > wrote: > > > > > HiJoel, > > > > > The core engineering team is having a hard time finding the root cause > > > > of the problem. Can you try running a request against one of these > > > > accounts with the partialFailure header set to false? The hope is > > > > that this will allow the underlying error to bubble up to the surface, > > > > making it easier to debug. > > > > > Thanks, > > > > - Eric > > > > > On Jan 4, 5:14 pm, AdWords API Advisor <adwordsapiadvi...@google.com> > > > > wrote: > > > > > > HiJoel, > > > > > > Looking deeper, I can see that it is affecting those two account 100% > > > > > of the time, and the rest of your accounts not at all. The problem > > > > > appeared temporary to me at first because you had stopped making > > > > > requests to those certain accounts. I'll pass this information along > > > > > to the core engineering team to see if that helps them identify the > > > > > issue. > > > > > > Best, > > > > > - Eric > > > > > > On Jan 3, 9:48 am,joel<joel.patt...@gmail.com> wrote: > > > > > > > Unfortunately this is still occurring on at least several accounts. > > > > > > I > > > > > > forwarded the account ids to apiadvisor and our rep. Can you please > > > > > > continuing researching the issue? Let me know if you need any > > > > > > additional details. > > > > > > > On Dec 29 2010, 1:16 pm, AdWords API Advisor > > > > > > > <adwordsapiadvi...@google.com> wrote: > > > > > > > HiJoel, > > > > > > > > Looking at the logs it seems like this was a temporary issue. > > > > > > > I'll > > > > > > > follow up with the core engineering team to see if they have any > > > > > > > insight, but let me know if you see the problem return. > > > > > > > > Best, > > > > > > > - Eric Koleda, AdWords API Team > > > > > > > > On Dec 23, 8:49 am,joel<joel.patt...@gmail.com> wrote: > > > > > > > > > Over the past 2 weeks at least 3 of our accounts are now > > > > > > > > experiencing > > > > > > > > strange behavior when we attempt to add new Keywords with > > > > > > > > AdGroupCriterionService mutate(). Whenever we make the API > > > > > > > > call, no > > > > > > > > value is returned and no exception is thrown. A sample request > > > > > > > > Id is > > > > > > > > e654cb6af5c384e2e2b3b2c5be607331, which had 27 operations in it. > > > > > > > > > The SOAP response is: > > > > > > > > <?xml version="1.0" encoding="UTF-8"?><soap:Envelope > > > > > > > > xmlns:soap="http://schemas.xmlsoap.org/soap/ > > > > > > > > envelope/"><soap:Header><ResponseHeader xmlns="https:// > > > > > > > > adwords.google.com/api/adwords/cm/ > > > > > > > > v201008"><requestId>e654cb6af5c384e2e2b3b2c5be607331</ > > > > > > > > requestId><operations>27</operations><responseTime>751</ > > > > > > > > responseTime><units>405</units></ResponseHeader></ > > > > > > > > soap:Header><soap:Body><mutateResponse xmlns="https:// > > > > > > > > adwords.google.com/api/adwords/cm/v201008"/></soap:Body></ > > > > > > > > soap:Envelope> > > > > > > > > > Other sample request Ids from this same account: > > > > > > > > 38eebdb7603c705ec7d52db4fc0fafee > > > > > > > > d4f20e39fd3f6fe564e408f324af8074 > > > > > > > > > Code is: > > > > > > > > AdGroupCriterionServiceInterface criterionSvc = > > > > > > > > user.getService(AdWordsService.V201008.ADGROUP_CRITERION_SERVICE); > > > > > > > > AdGroupCriterionReturnValue value = > > > > > > > > criterionSvc.mutate(lUpdates.toArray(new > > > > > > > > AdGroupCriterionOperation[lUpdates.size()])); > > > > > > > > > // When call returns, value object is null, no exception > > > > > > > > > I'd appreciate it if someone could research this since it seems > > > > > > > > to be > > > > > > > > happening with increased frequency, thank you. > > > > > > > > > -Joel -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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