You may also think about using the CustomerSyncService.
Seems to work well.

In the past there were all sorts of tangential problems to using the Reports 
for info retrieval (file size clipping (which there is was a hack around), 
long execution time, google sometimes would (occurred just a few days ago.. 
again...) send back malformed data, general google failure [especially on 
the first of the month]), but there was no other option.

Maybe all these problems have been resolved though.

-tim

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