Hi Rodrigo,

Forgot to mention, please comment out the clientId key in your auth.ini 
when running GetCampaigns.php and GetAccountHierarchy.php against the 
sandbox and they will work for you.

Cheers,
Anash P. Oommen,
AdWords API Advisor.


On Friday, 16 March 2012 18:26:18 UTC+5:30, Rodrigo Berlinck wrote:
>
> i using php client library.
>
> I tested the GetCampaingns but it returns the error "An error has 
> occurred: @AuthenticationError.CUSTOMER_NOT_FOUND; trigger: '464-032-1572 
> 'Service[CampaignService.get]" 
>
> this is my auth.ini file
>
> email = "rodrigode...@gmail.com"
> password = "********"
> userAgent = "Rodrigo Developer"
> developerToken = "rodrigode...@gmail.com++USD"
>
> ; Uncomment to make requests against a client account.
>  clientId = "464-032-1572"
>
> ; Uncomment the following to use an existing AuthToken.
> ; authToken = "INSERT_AUTH_TOKEN_HERE"
>
> ; Uncomment the following to use existing OAuth information.
> ; [OAUTH]
> ; oauth_consumer_key = "INSERT_OAUTH_CONSUMER_KEY_HERE"
> ; oauth_consumer_secret = "INSERT_OAUTH_CONSUMER_SECRET_HERE"
> ; oauth_token = "INSERT_OAUTH_TOKEN_HERE"
> ; oauth_token_secret = "INSERT_OAUTH_TOKEN_SECRET_HERE"
>
>
> I tested with auth token but also gives error 
>
>
> thanks for your help
>
> Em sexta-feira, 16 de março de 2012 06h42min47s UTC-3, Anash P. Oommen 
> escreveu:
>>
>> Hi Rodrigo,
>>
>> 464-032-1572 looks like a production account, not a sandbox account. To 
>> use the sandbox, you should 
>>
>> 1. Run GetCampaigns code example. This initializes the sandbox and 
>> creates 5 test sandbox accounts.
>> 2. Run GetAccountHierarchy code example. This will return the customer 
>> ids of the 5 sandbox accounts you just created.
>> 3. Use one of the accounts retrieved in (2) to make calls to the sandbox.
>>
>> Are you using a client library? Which programming language are you using?
>>
>> Cheers,
>> Anash P. Oommen,
>> AdWords API Advisor.
>>
>> On Friday, 16 March 2012 01:00:40 UTC+5:30, Rodrigo Berlinck wrote:
>>>
>>> I'm having problems when applying for the sandbox, it is generating the 
>>> error "SoapFaultObject ([message: protected] => @ 
>>> AuthenticationError.CUSTOMER_NOT_FOUND;trigger: '464-032-1572 '"
>>>
>>> I spent all the data correctly ...
>>>
>>> Anyone know what happens? 
>>>
>>> thks
>>>
>>

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