Hi Dan, Could you please send me the account email in question?
Best, -David Torres - AdWords API Team On Wednesday, September 26, 2012 8:54:59 PM UTC-4, dkasak wrote: > > Hi Evgeniy. > > We're *not* getting anything related to captchas in the response to our > HTTP request to get a session key. I only mentioned the captcha because I > thought it might be related. We're just getting a '403' error, with a > 'BadAuthentication' message. But again ... the exact same credentials work > in other environments. And our development environment is able to get > session keys for all other accounts. > > Dan > > On Thursday, September 27, 2012 12:22:12 AM UTC+10, Evgeniy Bogdanov wrote: >> >> Hi Dan. >> >> Although your issue should be very rare, but Google have some examples >> how to handle this. (For PHP you can take a look on >> http://code.google.com/p/google-api-adwords-php/source/browse/trunk/examples/Common/HandleCaptcha.php >> ) >> >> As I understand this is some security trigger and applications should >> handle such situation. >> >> Regards, >> Evgeniy. >> >> On Wednesday, September 26, 2012 10:42:40 AM UTC+4, dkasak wrote: >>> >>> Hi all. Our app support team asked me to look into an issue a client has >>> reported. The first step is usually to test up the client's account in one >>> of our testing environments. For some reason I can't do that for this >>> account. We have tested the credentials from our production environment - >>> they work fine and we can fetch, for example, the customer's client ID. >>> However these exact same credentials fail in a testing environment. >>> >>> We're trying to get a session key from the URL: >>> https://www.google.com/accounts/ClientLogin >>> This returns a 403 error. Why would that be, just for only this account? >>> We can get a session key for any other valid credentials in this >>> environment. >>> >>> One thing we noticed is that when logging into the AdWords UI, we >>> encountered a captcha and a message that we were logging in from a new >>> location. But as far as we know, this only affects UI logins, not API >>> logins. Is this correct? >>> >>> I've also tried the captcha unlock URL, which says to log in with app in >>> the next 10 minutes, but this doesn't work either. >>> >>> Any ideas? >>> >>> Dan >>> >> -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en
