Just to follow up on this, updating to the latest version of OpenSSL seems to have fixed the issue. We haven't had any SSL errors for 2 days now.
On Monday, December 17, 2012 8:54:21 AM UTC-5, Jeremy Aube wrote: > > Right now we're wrapping the calls with code to keep retrying the calls > until they succeed, or fail too many times. > > > On Tuesday, December 11, 2012 5:34:56 AM UTC-5, Nilesh Avhad wrote: >> >> Hi Jeremy, >> >> I am facing a similar issue. How did you resolve this? >> >> Regards, >> Nilesh >> >> On Friday, 7 December 2012 18:47:20 UTC+5:30, Jeremy Aube wrote: >>> >>> Hi Danial, >>> >>> We checked the logs and it looks like no requests are being made during >>> the time when the errors occur. We had a 2 hour gap this morning where no >>> requests or responses were recorded, which happened at the time time as all >>> the errors. The errors also seem to be coinciding with increased network >>> activity on our side, so it seems very likely at this point that it's an >>> issue on our side rather than with the AdWords API or the ruby client >>> library. >>> >>> Thanks for your help! >>> >>> On Wednesday, December 5, 2012 4:16:23 AM UTC-5, AdWords API Advisor >>> wrote: >>>> >>>> Hello Jeremy, >>>> >>>> >>>> Can you please send me full debug output logs for such a request over >>>> email (please make sure not to share it with the whole group as it may >>>> contain sensitive information). >>>> >>>> >>>> -Danial, AdWords API Team. >>>> >>>> >>>> Original Message Follows: >>>> ------------------------ >>>> From: Jeremy Aube <ja...@roirevolution.com> >>>> Subject: Re: OpenSSL::SSL::SSLError: SSL_connect SYSCALL returned=5 >>>> errno=0 >>>> state=SSLv3 read server session ticket A >>>> Date: Mon, 3 Dec 2012 05:05:36 -0800 (PST) >>>> >>>> > Hi Danial, >>>> > >>>> > We installed the httpclient gem, but the SSL error still pops up now >>>> and >>>> >>>> > then. >>>> > >>>> > >>>> > On Monday, November 19, 2012 3:12:55 AM UTC-5, Danial Klimkin wrote: >>>> > > >>>> > > Hello Jeremy, >>>> > > >>>> > > >>>> > > It appears you are getting network timeouts. From the stack I can >>>> see >>>> you >>>> > > are using the Ruby library with net_http adapter. I recommend >>>> trying >>>> > > httpclient instead. >>>> > > >>>> > > All you need to do it to install httpclient gem like: >>>> > > gem install httpclient >>>> > > >>>> > > >>>> > > -Danial, AdWords API Team. >>>> > > >>>> > > >>>> > > On Friday, November 9, 2012 5:02:22 PM UTC+4, Jeremy Aube wrote: >>>> > >> >>>> > >> Last night at 4:27am ET, we had an ad-hoc campaign performance >>>> report >>>> >>>> > >> fail with the following error: >>>> > >> >>>> > >> OpenSSL::SSL::SSLError: SSL_connect SYSCALL returned=5 errno=0 >>>> > >> state=SSLv3 read server session ticket A >>>> > >> from >>>> > >> >>>> /Users/<user>/.rvm/rubies/ruby-1.9.3-p194/lib/ruby/1.9.1/net/http.rb:799:in >>>> >>>> >>>> >>>> > >> `connect' >>>> > >> from >>>> > >> >>>> /Users/<user>/.rvm/rubies/ruby-1.9.3-p194/lib/ruby/1.9.1/net/http.rb:799:in >>>> >>>> >>>> >>>> > >> `block in connect' >>>> > >> from >>>> > >> >>>> /Users/<user>/.rvm/rubies/ruby-1.9.3-p194/lib/ruby/1.9.1/timeout.rb:68:in >>>> >>>> > >> `timeout' >>>> > >> from >>>> > >> >>>> /Users/<user>/.rvm/rubies/ruby-1.9.3-p194/lib/ruby/1.9.1/timeout.rb:99:in >>>> >>>> > >> `timeout' >>>> > >> from >>>> > >> >>>> /Users/<user>/.rvm/rubies/ruby-1.9.3-p194/lib/ruby/1.9.1/net/http.rb:799:in >>>> >>>> >>>> >>>> > >> `connect' >>>> > >> from >>>> > >> >>>> /Users/<user>/.rvm/rubies/ruby-1.9.3-p194/lib/ruby/1.9.1/net/http.rb:755:in >>>> >>>> >>>> >>>> > >> `do_start' >>>> > >> from >>>> > >> >>>> /Users/<user>/.rvm/rubies/ruby-1.9.3-p194/lib/ruby/1.9.1/net/http.rb:744:in >>>> >>>> >>>> >>>> > >> `start' >>>> > >> from >>>> > >> >>>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/httpi-1.0.0/lib/httpi/adapter/net_http.rb:75:in >>>> >>>> >>>> >>>> > >> `do_request' >>>> > >> from >>>> > >> >>>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/httpi-1.0.0/lib/httpi/adapter/net_http.rb:30:in >>>> >>>> >>>> >>>> > >> `post' >>>> > >> from >>>> > >> >>>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/httpi-1.0.0/lib/httpi.rb:96:in >>>> >>>> >>>> >>>> > >> `block in post' >>>> > >> from >>>> > >> >>>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/httpi-1.0.0/lib/httpi.rb:193:in >>>> >>>> >>>> >>>> > >> `with_adapter' >>>> > >> from >>>> > >> >>>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/httpi-1.0.0/lib/httpi.rb:94:in >>>> >>>> >>>> >>>> > >> `post' >>>> > >> from >>>> > >> >>>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-ads-common-0.8.0/lib/ads_common/http.rb:52:in >>>> >>>> >>>> >>>> > >> `post_response' >>>> > >> from >>>> > >> >>>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-ads-common-0.8.0/lib/ads_common/auth/client_login_handler.rb:151:in >>>> >>>> >>>> >>>> > >> `generate_token' >>>> > >> from >>>> > >> >>>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-ads-common-0.8.0/lib/ads_common/auth/client_login_handler.rb:119:in >>>> >>>> >>>> >>>> > >> `create_token' >>>> > >> from >>>> > >> >>>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-ads-common-0.8.0/lib/ads_common/auth/base_handler.rb:50:in >>>> >>>> >>>> >>>> > >> `get_token' >>>> > >> from >>>> > >> >>>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-ads-common-0.8.0/lib/ads_common/auth/client_login_handler.rb:67:in >>>> >>>> >>>> >>>> > >> `auth_string' >>>> > >> from >>>> > >> >>>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-adwords-api-0.7.1/lib/adwords_api/report_header_handler.rb:53:in >>>> >>>> >>>> >>>> > >> `headers' >>>> > >> from >>>> > >> >>>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-adwords-api-0.7.1/lib/adwords_api/report_utils.rb:177:in >>>> >>>> >>>> >>>> > >> `get_report_request_headers' >>>> > >> from >>>> > >> >>>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-adwords-api-0.7.1/lib/adwords_api/report_utils.rb:153:in >>>> >>>> >>>> >>>> > >> `make_adhoc_request' >>>> > >> from >>>> > >> >>>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-adwords-api-0.7.1/lib/adwords_api/report_utils.rb:139:in >>>> >>>> >>>> >>>> > >> `get_report_response' >>>> > >> from >>>> > >> >>>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-adwords-api-0.7.1/lib/adwords_api/report_utils.rb:57:in >>>> >>>> >>>> >>>> > >> `download_report' >>>> > >> from >>>> > >> >>>> /Users/<user>/<dist>/<app>/shared/bundle/ruby/1.9.1/gems/google-adwords-api-0.7.1/lib/adwords_api/report_utils.rb:76:in >>>> >>>> >>>> >>>> > >> `download_report_as_file' >>>> > >> >>>> > >> We're using v201209. In the past we've had this error come up >>>> > >> intermittently, sometimes occurring several times in a row before >>>> > >> disappearing for a few weeks. Currently we're not doing anything >>>> to >>>> handle >>>> > >> it--I'm not sure if we can just wait 30 seconds and try again--but >>>> > >> everything did work fine when it ran the following hour. Also, >>>> based >>>> on the >>>> > >> timing, it's possible that it spent a full 7 minutes trying to >>>> download >>>> > >> this report before coming up with the error; normally it would >>>> complete >>>> > >> nearly instantly. >>>> > >> >>>> > > >>>> > >>>> > -- >>>> > -- >>>> > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ >>>> > Also find us on our blog and discussion group: >>>> > http://adwordsapi.blogspot.com >>>> > http://groups.google.com/group/adwords-api >>>> > =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ >>>> > >>>> > You received this message because you are subscribed to the Google >>>> > Groups "AdWords API Forum" group. >>>> > To post to this group, send email to adwor...@googlegroups.com >>>> > To unsubscribe from this group, send email to >>>> > adwords-api...@googlegroups.com >>>> > For more options, visit this group at >>>> > http://groups.google.com/group/adwords-api?hl=en >>>> > >>>> > >>>> > >>>> >>>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. 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