Hi Chris, Funny enough I am based in Boston and yes, we do use Comcast. It is odd though that it started on one day.
Regards, L.P. On Friday, March 1, 2013 11:50:31 AM UTC-5, Chris Palmer wrote: > > L.P. > > I have not found a great solution. I ended up patching the adwords library > in a couple of places so that it raises reasonable expceptions and then > modifying our calling code to catch those various exceptions and retrying > the task at hand. > > Are you based in the US? What area of the country and who is your ISP? > We're in the Boston area and use Comcast. I'd be curious if you are also > nearby, which would suggest it is an ISP issue. To be honest I haven't > bothered to contact Comcast yet because I'm pretty sure they would just > lead us on a merry go around. > > Chris > > On Thursday, February 28, 2013 1:18:56 PM UTC-5, lg...@wordstream.comwrote: >> >> Good afternoon, >> >> I use python 2.6, the latest API (adwords_api_python-15.6.2) and also run >> the same 'hanging time' issue as what Chris describes. It has been going on >> for a little while (about the same time as Chris). >> >> Chris: have you found a remedy to your problem? >> >> Anash: has any one else also inquired ? >> >> Thank you in advance. >> >> Regards, >> >> L.P. >> >> On Thursday, February 14, 2013 9:43:27 PM UTC-5, Anash P. Oommen (AdWords >> API Team) wrote: >>> >>> Hi Chris, >>> >>> ssl hanging/timeouts usually have to do with the local network or ISP >>> issues. I'm not aware of any SSL related issues being reported internally >>> or from other users. >>> >>> Cheers, >>> Anash P. Oommen, >>> AdWords API Advisor. >>> >>> On Thursday, February 14, 2013 1:08:33 AM UTC+5:30, Chris Palmer wrote: >>>> >>>> Since Sunday, we are having a problem where various attempts to make or >>>> read SSL connections to google services are getting hung up. I would say >>>> about 1 in 20 attempts to connect and read data is getting hung. Using the >>>> 15.5.0 python client library, with python 2.7.3 (and 2.7.2+) >>>> >>>> This issue are happening all over the place in the adwords library: >>>> >>>> AuthToken.__Login() >>>> urllib.urlopen() calls to open wsdl and xsd urls >>>> reading data during ReportDownloader.DownloadReport calls >>>> >>>> and the hangs can occur both during the do_handshake and reads on the >>>> underlying ssl socket. If left alone the hangs have lasted over an hour, >>>> at >>>> which point we have just killed the process. >>>> >>>> Additionally we are having similar issues where trying to make ssl >>>> connections to google outside of the adwords library (scraping a couple of >>>> web pages). Which makes me think that there is something larger going on >>>> with the network. Are there any know ssl connection issues with Google >>>> right now? >>>> >>>> We didn't originally have a timeout limit set at the socket layer, so >>>> we are able to work around the issue by doing that. But that then gives us >>>> another problem of trying to deal with the multitude of ways the adwords >>>> library handles and propogates (or doesn't) the timeout exceptions. It's >>>> proving very difficult to gracefully handle the timeouts and simply retry >>>> the connection (which generally works right away). >>>> >>>> Thanks >>>> Chris >>>> >>> -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and discussion group: http://adwordsapi.blogspot.com http://groups.google.com/group/adwords-api =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To post to this group, send email to adwords-api@googlegroups.com To unsubscribe from this group, send email to adwords-api+unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/adwords-api?hl=en --- You received this message because you are subscribed to the Google Groups "AdWords API Forum" group. To unsubscribe from this group and stop receiving emails from it, send an email to adwords-api+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.
